Note fondée sur 213 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel très bien situé, mais bruyant
Publié le 29 oct. 2022 sur HotelsHôtel très bien situé, mais très bruyant jusqu’à 22 heures au moins, avec les bars et activités autour.
par un voyageur
Publié le 3 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2022 par Kylie, Gestion de l’hôtel
Dear Jean,
Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Sincerely,
Kylie
par un voyageur
Publié le 6 nov. 2016 sur Hotels
par CHRISTIAN de Mont-Dore . Nouvelle-Calédonie
Publié le 28 janv. 2016 sur Hotels
Très bon séjour . Seul point à signaler : une seule clé à été attribué . Obligé de s'organiser pour les sorties . Sinon établissement impeccable , propre et proche de tout .
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par E.Ross, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the BreakFree Cosmopolitan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par E.Ross, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the BreakFree Cosmopolitan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Liked everything. 3rd stay and will be back.
Commentaires de Gestion de l’hôtel
5 août 2024 par E.Ross, Gestion de l’hôtel
Dear Chris,We very much appreciate your comments regarding your stay at the BreakFree Cosmopolitan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elisabeth Ross
par un voyageur de Ballarat East
Publié le 25 juill. 2024 sur Expedia
Overall very good and handy for what I was looking for
Commentaires de Gestion de l’hôtel
5 août 2024 par E.Ross, Gestion de l’hôtel
Dear Craig,We very much appreciate your comments regarding your stay at the BreakFree Cosmopolitan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elisabeth Ross
par un voyageur
Wont be back.
Publié le 7 juill. 2024 sur HotelsStayed in many apartments in Gold Coast this is by far the worse. Im surprised that a company like breakfree have this property on their books. Its super dodgy and feels unsafe, the building it is located in is run down and many vacant shops that gives it the dodgy feeling. The rooms are cold and uninviting, middle of winter and they give you a bed sheet and 1 thin blanket, i know its qld but come on. Its like this building has a dark past to it, balcony furniture broken and the unit we stayed in need a revamp. We were so uncomfortable in it we checked out a day early. Location is good but if you can put up with noise of cars, trams, slingshot screams and doof doof from nearby nightclub then it will suit you.
Commentaires de Gestion de l’hôtel
5 août 2024 par E.Ross, Gestion de l’hôtel
Dear Warwick,Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
par un voyageur
Publié le 27 juin 2024 sur Wotif
Bad smell in the apartment. We stayed 7 days and they wanted more money for extra towels and toilet paper. No wifi unless you paid extra for it. If the fire alarm went off in the apartment they said they would charge us 1500 dollars. Very noisy but very close to everything we wanted very easy to walk and get food and see the night life.
Commentaires de Gestion de l’hôtel
5 août 2024 par E.Ross, Gestion de l’hôtel
Dear Catriona,Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
