2/10 Terrible
Sue
Jan 4, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst accommodation ever, arrived to dirty filthy sticky
apartment, smelly drains, which made clogging noise when running water, old tired furniture, carpet was revolting, socks were black in 5 mins walking around carpet area which says something, bathroom had pubic hair round toilet seat and on floor, black ring round toilet bowl, washing machine was dusty & again filthy, utensils, crockery, glassware shortage, ie 1 knife, folk, spoon, 1 baby coffee cup, no tea towels or wipes, fridge had big puddle of water on bottom of vegetable fruit compartment when firstly opened, plus lack of towels, not impressed at all considering I paid $350 per night $45 extra each night in taxes & fees for a king studio, disgraceful, a total of $395 per night for a single person, is that reasonable, should really be reimbursed in some way for this experience, I wanted a refund at the time to leave & go somewhere else but was advised by Wotif agents it would take 10 days to do so so had to stay in this poor disgraceful apartment instead. Will not recommend to anyone I know a complete overcharged dump to be exact. One receptionist was very nice however but the other one was cold uninviting and needs to brush up on her people skills & frontline customer service.
Sue
Stayed 5 nights in Dec 2024