Ratings based on 167 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 24, 2024 on Expedia
Good
Comment from Hotel Management
Aug. 26, 2024 by Casey, Hotel Management
Thank you
by A traveller
Posted Aug. 20, 2024 on Hotels
Love the Chevron Renaissance Towers, great location and great views
Comment from Hotel Management
Aug. 20, 2024 by Casey, Hotel Management
Thanks Lynda, appreciate the great review.
by A traveller
Posted Aug. 14, 2024 on Hotels
Luv everything about the chevron renaissance
Comment from Hotel Management
Aug. 14, 2024 by Tim, Hotel Management
Thank you, so happy you have had great stay.
by A traveller
Posted Aug. 3, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Casey, Hotel Management
Thank you.
by A traveller
Posted Jul. 15, 2024 on Wotif
Great central location. Wonderful views from our 3 bed appartment on level 22. Great pools/spa and perfect for the family.
Comment from Hotel Management
Aug. 14, 2024 by Casey, Hotel Management
Thanks Ricky, glad you had a great stay.
by A traveller
Posted Jul. 7, 2024 on Wotif
Perfect location with all the amenities and a pool for the kids
Comment from Hotel Management
Jul. 7, 2024 by Casey, Hotel Management
Thank you for the great review.
by A traveller
Posted Jul. 6, 2024 on Expedia
Property is close to everything, so convenient having a shopping centre downstairs and around the corner from Cavill Ave and many attractions. Room could do with an upgrade
Comment from Hotel Management
Jul. 7, 2024 by Casey, Hotel Management
Thank you Sharon, I am glad you had a great stay.
by A traveller
Posted Jun. 26, 2024 on Hotels
Great place to stay especially for families. Indoor pool & spa, outdoor pools. Kids playground. Close to shops, restaurant's, transport & entertainment for the children.
The only negativity I have is our air conditioning in our unit did not work & the water took ages to drain bath & sink. Also NO EXTRA blankets which was needed as weather was cold in morning & @ nite. Thank you
Comment from Hotel Management
Jun. 26, 2024 by Casey, Hotel Management
Thanks Elizabeth appreciate the great review and feedback. Have passed onto our team.
by A traveller
Posted May 27, 2024 on Expedia
Great location. Rooms were relatively clean. But the furniture was a little old and slightly damaged
Comment from Hotel Management
May 27, 2024 by Casey, Hotel Management
Thank you for the review, I have passed onto to our maintenance team to follow up. We really appreciate the feedback. Hopefully you can stay with us again soon.
by A traveller
Posted May 27, 2024 on Hotels
The room we were in was very outdated. The dining chairs were falling to pieces ,the toilet was broken the shower didn’t work properly the beds were rock hard. The bathroom basin had a crack from one side to the other. It needs a lot of renovation & new furniture.
Not sure if I would stay here again , when I booked through hotels.com I didn’t expect that this property was through a 3rd party with no reception at the property. If that had been advertised I wouldn’t have stayed here , as we had to walk a long way with a tired 3 year old to find the keys which are just in a lockbox a couple of streets away. This was the worst apartment I have ever stayed in.
Comment from Hotel Management
Jun. 26, 2024 by Casey, Hotel Management
Hi Helen, we have checked our database and cannot find any messages at all during your 4 night stay. We would have been happy to address any concerns. Our office is a short 2 minute walk to the resort, it is super close and convenient. There is a 5 minute parking zone at the front of our office to make it super convenient for guests to check in. Really wished you had of contacted us during your stay if you had any problems so we could rectify them.
