Note fondée sur 135 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 nov. 2022 sur Hotels
Besoin d un petit coup de rénovation
par un voyageur
Publié le 12 août 2024 sur Expedia
週末のお祭り騒ぎの騒音が、ほとんど聞こえなく、快適に眠れました。
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Beautiful apartment. Great views and locations.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Great central location. Great views of the beach. Walking distance to the beach. Apartment was great as well.
par un voyageur
Publié le 4 juill. 2024 sur Wotif
Amazing apartment with a fantastic view!
par un voyageur de Yanchep
Publié le 30 mai 2024 sur Expedia
Can't complain about thr property or location in anyway... Fantastic for anyone going to surfers. But...QStay itself was terrible.
We were informed a week before arriving that the aircon was not working, we could either cancel or live with temporary units for the week we were there. When I replied saying a apology, a discount or an upgrade would have been nice. Finding somwhere else with a week to go was extremely incoventient, their initial response was "it's inconvenient for us too". Only after I complained was I offered an apology and a discount.
We arranged a late check in and had videos, photos and instructions of what to do and where to go.
We arrived by tram at 9pm, assigned lockbox 3. The lockboxes weren't numbered, luckily we were lock box 3. This meant counting from the top down or bottom up we were the same lock box... Then the pin code for the lock box had to be input about 50 times pushing softly at first and steadily harder and harder over a 20minute period before it finally fell open.
We now had our electronic access and apartment instructions.
We followed their instructions and video and arrived at the door in the video very easily, only to find our key fob not working.
After another 30minutes of trying to get in did we find out there are two towers and we'd been directed to the wrong one.
We then found our way to the correct tower and our room.
Great accommodation that we would probably use again, let down by poor service and organisation.
par un voyageur
Publié le 26 mai 2024 sur Hotels
par un voyageur
Publié le 10 févr. 2024 sur Expedia
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Location and views were great. Furnishings were nice, a beautiful place.
par un voyageur
Publié le 14 janv. 2024 sur Expedia