See all properties

Crystal Bay on the Broadwater

3.5 star property
3.5-star aparthotel near Surfers Paradise Beach

Choose dates to view prices

Photo gallery for Crystal Bay on the Broadwater

Balcony
Apartment, 3 Bedrooms
Family Apartment, 1 Bedroom | Living area
Apartment, 3 Bedrooms | Beach/ocean view
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Dryer
  • Washer
  • Barbecue grill

Explore the area

Map
182 Marine Parade, Labrador, QLD, 4215
  • Sea World
    ‪6 min drive‬
  • Cavill Avenue
    ‪7 min drive‬
  • Surfers Paradise Beach
    ‪8 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪42 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area

Family Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area

Deluxe Apartment, 3 Bedrooms

  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area

Apartment, 2 Bedrooms, Garden View

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area

Traditional Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area

Executive Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area

1 Bedroom Deluxe Apartment

  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area

Economy Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area

Family Apartment, 2 Bedrooms

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen

Standard Two Bedroom Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living room

Apartment, 1 Bedroom, Garden View

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • 273 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

  • 109 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

You may also like

Ad
Indoor wedding

Sofitel Gold Coast Broadbeach

Broadbeach
  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,003 reviews
The price is CA $163
CA $179 total
includes taxes & fees
May 11 - May 12
Sofitel Gold Coast Broadbeach

About the area

Gold Coast

Labrador stay.A stay at this Labrador aparthotel places you within 3 miles (5 km) of Surfers Paradise Beach and 6 miles (10 km) of Chevron Renaissance. Cavill Avenue and SkyPoint Observation Deck are also within 6 miles (10 km).
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Broadwater Parklands - 14 min walk - 1.2 km
  • Gold Coast Aquatic Centre - 16 min walk - 1.4 km
  • Sea World - 6 min drive - 5.7 km
  • Cavill Avenue - 7 min drive - 6.2 km
  • Surfers Paradise Beach - 8 min drive - 4.9 km

Getting around

  • Helensvale Station - 9 min drive
  • Cypress Avenue Station - 9 min drive
  • Coolangatta Airport (OOL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Vinnie's Italian Restaurant - ‬6 min walk
  • ‪Papercup Coffee - ‬3 min walk
  • ‪Crust Gourmet Pizza Bar - ‬7 min walk
  • ‪Montezuma's - ‬8 min walk

About this property

Crystal Bay on the Broadwater

3.5-star aparthotel near Surfers Paradise Beach
As a guest of Crystal Bay on the Broadwater, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. WiFi is free in public spaces. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Crystal Bay on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 14 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English

Similar properties

Apartment, 2 Bedrooms, 2 Bathrooms

Harbour Quays Apartments

  • Pool
  • Kitchen
  • Washer
  • Parking included
4.7 out of 5, Exceptional, 102 reviews
The price is CA $156
CA $172 total
includes taxes & fees
Apr 16 - Apr 17
Harbour Quays Apartments

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 813 reviews
Rating 8 - Good. 303 out of 813 reviews
Rating 6 - Okay. 60 out of 813 reviews
Rating 4 - Poor. 17 out of 813 reviews
Rating 2 - Terrible. 8 out of 813 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, room comfort
Family Christmas stay
We really enjoyed our stay - rooms spacious & clean with everything we needed - area close to what we liked & it was quiet
Stayed 3 nights in Dec 2024

10/10 Excellent

Sumit

Liked: Cleanliness, property conditions & facilities
Nice location, clean rooms
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Enjoy our stay at Crystal. Nice and clean
Stayed 1 night in Jan 2025

8/10 Good

Vance

Liked: Cleanliness, property conditions & facilities
Excellent view
Stayed 2 nights in Dec 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Position was excellent, beautiful outlook, very friendly and helpful staff at reception, would definitely stay here again.
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Some good some not so good
Downside- 3 bedrooms and only one had air con, fridge was old and had cracked tray, only cne with small milk, no water or mini bar. No breakfast. bedroom TV's did not work. The upsides. Spa and pool and sauna and steam room were great thou, gym small but was useable upto date gym machines. Bed and pillow were comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of parking for holidayers in safe secure underground parking. Basic amenities but kept very clean and with access to pool, sauna, workout areas was a bonus. Friendly service and easy check in/out process. Would stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

Bianca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture was tired and dirty looking. Kitchen stove top not cleaned. Found old broccoli in the crisper that was mouldy. Fridge not working when we got there. As soon as I mentioned it they had someone fix it that day. The pool area was nice but had some broken tiles and it looked a bit mouldy around those broken tiles. The accommodation has floor to ceiling windows which made the accommodation extremely hot. We needed the air conditioning on all the time. In the main bedroom there was a musty smell coming from air conditioning which was unpleasant. Would not recommend for the price paid.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to where our son lives. We were visiting from NZ
Stayed 3 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 23 nights in Nov 2024

10/10 Excellent

Angelica

Travelled with group
Liked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment with terrific views.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice location
Easy to check-in after hours. The apartment we got was on second floor so views from balcony was obstructed by trees. The apartment had all you need, only noticed the sofa had broken legs which was fixed by maintenance. Overall good stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerri

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was super comfortable, clean and everything was provided and the staff were lovely.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
I stay there on a regular basis and the staff are awesome. The facilities are great and the views are amazing!! It's in a great spot and easy distance to shops etc.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities
Nice and clean. Lovely view 😍
Stayed 5 nights in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
Loved our stay. Great location and setup. Was clean and tidy, but carpet is old and stained and mattress in 2nd bedroom needs replacing too.
View from balcony
Main bedroom
Beach in front of apartment building
Stayed 6 nights in Oct 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities
It was very comfortable and clean, easy walking distance to the Gold Coast Aquatic Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy, Nanaimo

Travelled with family
Liked: Property conditions & facilities
Wonderful place to stay
Stayed 9 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Great room in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing. The rooms were a great size.
Stayed 8 nights in Oct 2024

10/10 Excellent

Johannes

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasure to stay at this motel/hotel the fusiliers were in a good condition Thank you for staying at the Crystal beach hotel
Stayed 3 nights in Oct 2024

6/10 Okay

Georgia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
poor communication from staff. Bed was comfy with clean linen, however the room overall was rundown and mould present
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness
Stayed 4 nights in Oct 2024