Note fondée sur 587 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mai 2024 sur Hotels
Chambre sale, poils sur draps et dans la douche. Le frigo sale et les couverts avec plein de reste de nourriture.
Ça ne vaut même pas le prix qu’on a payé.
Vous entendez fort la route, lavabo fissuré et table sale avec plein de traces d’usure elle est bonne à changer.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Shun, Gestion de l’hôtel
Hi, Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience at Gold Coast Inn did not meet your expectations. Our primary goal is to provide outstanding service and a clean, comfortable environment for all our guests, so we take your comments very seriously.We wish you had brought these issues to our attention during your stay, as we would have promptly addressed and resolved them to ensure your comfort. Cleanliness and maintenance are top priorities for us, and we have thorough protocols in place to maintain high standards.Rest assured, we have immediately reviewed your concerns with our housekeeping and maintenance teams to prevent such issues in the future. We are committed to continuous improvement and appreciate your feedback as it helps us to enhance our services.Thank you again for your valuable feedback.Warm regards,Gold Coast Inn
par un voyageur
Publié le 16 sept. 2023 sur Expedia
The guy at the front desk was kind and the secured parking is nice.We took a no smoking room but it smelled cigarette a lot! The people next door was yelling at each other from 6pm to 5am with the tv on.We didn't sleep at all.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Unfortunately we noticed sheets on one bed had hairs and some dirt in it. Fans were thick with dust so we couldn't turn them on. Other guests were smoking near the pool area sitting directly under a no smoking sign and waking around other areas smoking. The smoke was coming through our windows. We requested a refund of the 2nd booked night (24 hours notice) so we could stay somewhere else but we were refused as it was supposed to be 48hrs notice. Yes it is a cheaper accommodation option but not cheap enough to dismiss certain things. Super disappointed.
We opted to stay somewhere else anyway the second night. It put a bit of a strain on the budget
par un voyageur
You get what you pay for
Publié le 2 oct. 2024 sur HotelsWe stayed here two years ago and it was nothing like it
par un voyageur
Publié le 23 sept. 2024 sur Lastminute
par un voyageur
Publié le 22 sept. 2024 sur Expedia
For a motel, the room was very spacious and it was very clean. Only Grievance was the office was not attended at 2pm for check-in and also the computer system was very slow to load at reception for check-in.
par un voyageur
Publié le 19 sept. 2024 sur Wotif
It was close to everything
par un voyageur
Publié le 13 sept. 2024 sur Expedia
It was fine for 1 night convenient location due to proximity to the tram stop
par un voyageur
Publié le 10 sept. 2024 sur Wotif
Close to all the things u need an great spot
par un voyageur
Publié le 29 août 2024 sur Wotif
It was ok large number of people yelling in complex, had to change rooms as the first room was dirty & had cockroaches running around.
Location served my purpose but will not be returning
