Ratings based on 914 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Luxurious and 5 star customer service

Posted Oct. 21, 2024 on Hotels
Incredible stay - thank you Hilton team . From the warm welcome by Asuka at reception to the spacious beautiful clean room I can’t fault the service or the facilities- luxurious . The staff go above and beyond to ensure you have a perfect stay , texting you to ensure everything is as you want - amazing service. The bed is so comfortable I am going to buy one from Hilton at home . I will be back to celebrate my birthday .
Comment from Hotel Management
Oct. 22, 2024 by Fiona Pryde - General Manager, Hotel Management
Dear Amy,We are delighted to see you had an incredible stay and look forward to welcoming you back again soon. Warm regards,
5 out of 5
by A traveller

Posted Oct. 21, 2024 on Hotels
Comment from Hotel Management
Oct. 21, 2024 by Fiona Pryde - General Manager, Hotel Management
Thank you for a great score, Stacey!
5 out of 5
by A traveller

Posted Oct. 19, 2024 on Wotif
Good
Comment from Hotel Management
Oct. 21, 2024 by Fiona Pryde - General Manager, Hotel Management
Thank you for a great score, Ngoc.
5 out of 5
by A traveller

Posted Oct. 18, 2024 on Expedia
Comment from Hotel Management
Oct. 21, 2024 by Fiona Pryde - General Manager, Hotel Management
Thank you for a great score, Jellie!
5 out of 5
by A traveller

Posted Oct. 16, 2024 on Wotif
It is in the heart of surfers paradise so no need for a car and check in was easy. Beds were very comfortable and the breakfast was delicious
Comment from Hotel Management
Oct. 16, 2024 by Fiona Pryde - General Manager, Hotel Management
Dear Angela, We are delighted to see you had a great stay and we look forward to welcoming you back again.Warm regards,
5 out of 5
by A traveller

Posted Oct. 15, 2024 on Expedia
Really great hotel, has great amenities, friendling staff and absolutely loved the executive lounge and the staff service there.
Comment from Hotel Management
Oct. 16, 2024 by Fiona Pryde - General Manager, Hotel Management
Dear Daisy,We are delighted to see you had a great stay and we can't wait to welcome you back again.Warm regards,
4 out of 5
by A traveller

Posted Oct. 15, 2024 on Expedia
Comment from Hotel Management
Oct. 16, 2024 by Fiona Pryde - General Manager, Hotel Management
Thanks for your score, Delia!
5 out of 5
by A traveller from Castle Hill

Posted Oct. 15, 2024 on Expedia
We had an excellent stay at the Hilton Gold Coast. The room was spacious, spotless, and very comfortable. The housekeeping team was exceptional, and the breakfast was outstanding. The hotel's location was also perfect, adding to the convenience. Overall, it was a fantastic experience. The only downside to the hotel location is that it can get noisy during weekends.
Comment from Hotel Management
Oct. 16, 2024 by Fiona Pryde - General Manager, Hotel Management
Dear Anil, We are delighted to see you had an excellent stay and we look forward to welcoming you back again!Warm regards,
5 out of 5
by A traveller

Posted Oct. 15, 2024 on Expedia
Comment from Hotel Management
Oct. 16, 2024 by Fiona Pryde - General Manager, Hotel Management
Thanks for a great score, Joe!
5 out of 5
by A traveller

Posted Oct. 14, 2024 on Expedia
Comment from Hotel Management
Oct. 14, 2024 by Fiona Pryde - General Manager, Hotel Management
Thank you for a great score, Warren!