Note fondée sur 511 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 févr. 2015 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Island Beach team, Gestion de l’hôtel
Hi Graeme, Thank you for reviewing your stay with us. We are sorry we didn't meet your expectations for a good stay. If you have any specific areas for us to improve on, please let us know and we will do our best to make sure it's done. Kind regards, the team from Island Beach
par un voyageur
Publié le 4 sept. 2024 sur Expedia
The unit seemed old and lacked many modern amenities.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Island Beach team, Gestion de l’hôtel
Good morning Dipjal,Thank you for your review and feedback. If you can tell us specifically what is lacking we will do our best to provide them in future.Kind regards, The team at Island Beach
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par The team at Island Beach, Gestion de l’hôtel
It was lovely to have you and your family here. Thank you for taking the time to review your stay. We hope to see you again when you return to Broadbeach. Kind regards, the team at Island Beach.
par un voyageur de Parkdale
Publié le 14 juill. 2024 sur Expedia
property is a little rough around the edges from is very clean
Commentaires de Gestion de l’hôtel
24 juill. 2024 par The team at Island Beach, Gestion de l’hôtel
Thank you for your review and feedback. We are glad you enjoyed your stay here and hope to see you again when you return to Broadbeach.Kind regardsthe team at Island Beach.
par un voyageur
Publié le 25 juin 2024 sur Expedia
I recently stayed at this place and had a mixed experience. Firstly, the staff member was exceptionally nice and friendly, which made the check-in process smooth and welcoming. The room itself was spacious and well-equipped, including a washer and dryer, which was a great convenience.
However, there were a few downsides to my stay. The WiFi was quite bad, making it difficult to stay connected and get any work done. Additionally, the bed and mattress were sinking and not very comfortable, which affected my sleep quality. There was also significant construction noise throughout the day, which was quite loud and disruptive.
Commentaires de Gestion de l’hôtel
26 juin 2024 par The team at Island Beach, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are glad to hear that you found our staff exceptionally nice and friendly. It's wonderful to know that your check-in experience was smooth and welcoming, and that you found the room spacious and well-equipped with amenities like the washer and dryer.We are, however, sorry to hear about the challenges you encountered during your stay and apologise for the inconvenience caused by the WiFi connection issues. Please know that we are actively working to improve this aspect to ensure a more reliable experience for all our guests.Regarding your feedback about the bed and mattress, you are the first person to comment on this apartments mattress and we sincerely apologise for any discomfort you experienced. We understand the importance of a good night's sleep and will certainly look into addressing this matter promptly.Kind regardsthe team at Island Beach
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2024 par Island Beach team, Gestion de l’hôtel
Thank you for your review. It was lovely to meet you both. We are very happy to hear you enjoyed your stay with us and we hope to see you again when you return to Broadbeach. Kind regards, the team at Island Beach
par un voyageur
Publié le 3 juin 2024 sur Expedia
Vwry good sevice quiet goid location
Commentaires de Gestion de l’hôtel
4 juin 2024 par Island Beach team, Gestion de l’hôtel
It was lovely to meet you. Thank you for your review and feedback we appreciate it and are so happy that you had a enjoyed your stay with us. We hope to see you again when you return to the area. Kind regards, the team at Island Beach
par un voyageur
Publié le 20 mai 2024 sur Expedia
Ok place to stay, best thing is location near Pacific Fair and beach and Broadbeach main street
Commentaires de Gestion de l’hôtel
20 mai 2024 par The team at Island Beach, Gestion de l’hôtel
Thank you for you review and feedback. We are glad you enjoyed the location and hope to see you again. If you have any apartment preferences for next time, please let us know. Kind regards, the team at Island Beach.
par un voyageur
Publié le 16 mai 2024 sur Wotif
The rooms were spotless, the staff was friendly and helpful, and the location was perfect—close to both the beach and shopping. Highly recommend for great value and convenience!
Commentaires de Gestion de l’hôtel
17 mai 2024 par Island Beach team, Gestion de l’hôtel
Hello, it was lovely to have you here. We are so pleased to hear you enjoyed your stay and the location. We hope to see you again when you return to Broadbeach.Kind regards, the team at Island Beach.
