Note fondée sur 961 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Julien
Publié le 27 févr. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2017 par Surfers Paradise Marriott, Gestion de l’hôtel
Hi Julien,
Thank you for taking the time to rate your stay.
We are pleased to hear you enjoyed your experience at our resort and we look forward to welcoming you again soon.
Kind Regards,
Neeraj Chadha - General Manager
Surfers Paradise Marriott Resort & Spa
par un voyageur
Publié le 4 oct. 2024 sur Expedia
My husband and I were in Australia for our honeymoon in Aug 2024. Staff went above and beyond to honor us, and we really appreciated the incredible customer service and friendliness. The light rail and beach were in walking distance. The grounds are stunning, and I’d come back to this resort without question if we return to Gold Coast one day.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Karissa, Thank you for choosing JW Marriott Gold Coast Resort & Spa as your special honeymoon destination to celebrate you and your partner's love. We hope you had an exceptional time and it is great to read that you enjoyed your time at the resort, with our facilities and friendly staff. Congratulations on your new journey with your partner and we look forward to welcoming you and your family back to JW Marriott Gold Coast Resort & Spa again very soon in the future. Warm regards, JW Marriott Gold Coast Resort & Spa
par un voyageur de Manukau
Publié le 3 oct. 2024 sur Expedia
Perfect holiday, especially for the kids with their amazing pools/facilities.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Andrew, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your feedback. We are delighted that you had an amazing time with your family and enjoyed the resort's facilities particularly the swimming pool. We appreciate your kind words and we do look forward to welcoming you and your family back to JW Marriott Gold Coast Resort & Spa very soon. Warm regards, JW Marriott Gold Coast Resort & Spa
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Had some issues with housekeeping- room wasnt cleaned for 2 days and we needed fresh towels and our rubbish collected so we complained to the manager (we were there for a week) but the problem was resolved right away and we were compensated for our trouble.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Jennifer, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your feedback. We thank you for your high rating and providing further insights to your experience. We do apologise if you experienced any inconveniences during your stay and thank you for your understanding. We do want to ensure guests have a great experience at the resort, so thank you for sharing and we'll relay this message to our team for areas of improvement. Thank you and we look forward to welcoming you back very soon to the resort for another exceptional stay. Best regards, JW Marriott Gold Coast Resort & Spa
par un voyageur
Publié le 1 oct. 2024 sur Hotels
It’s a very nice place to stay and everyone is nice to kids.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Qi, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your review. We appreciate your kind words on the resort and recommending the resort as a family-friendly resort. Thank you and we look forward to welcoming you back very soon. Warm regards, JW Marriott Gold Coast Resort & Spa
par un voyageur
Publié le 30 sept. 2024 sur Wotif
The staff at the JW Marriot went above and beyond.
The ocean view room also over looked the pool area, it was so good sitting on the balcony.
Breakfast buffet was full on, it had everything you would ever want.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Kyle, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your amazing experience. We are delighted to read that you had an exceptional stay and enjoyed our service and facilities, particularly the breakfast buffet at Citrique. We appreciate your kind words and look forward to welcoming you back very soon for another exceptional stay. Best regards, JW Marriott Gold Coast Resort & Spa
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Fantastic
Commentaires de Gestion de l’hôtel
25 sept. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Abdul, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and sharing your high ratings. Your 5 star rating is truly a reflection of your experience here at the result and we are delighted to receive high recognition from you. Thank you for your review and we look forward to welcoming you back very soon for another exceptional stay at JW Marriott Gold Coast Resort & Spa. Best regards, JW Marriott Gold Coast Resort & Spa
par un voyageur
Publié le 23 sept. 2024 sur Wotif
It’s The destination! Don’t think any other GC hotel would compare. It’s a resort. The pools!!!!!! Buffet breakfast fabulous, no help yourself coffee machine and not paid for coffee (from machine from staff) awful. Only accom I’ve had where I didn’t leave the resort didn’t want to was like we were in Bali but better as you can bathe children with tap water etc. they could upgrade pillows to recent trends ( firmer and smaller) but that’s nit picking.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Rachael, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your honest feedback. We are pleased to read you had a delightful time at the resort and appreciate your kind words from the pool to the buffet breakfast and overall accommodation experience. Additionally, thank you for relaying your feedback on the facilities in your guest room, we have forwarded your message onto our team. Thank you once again and we look forward to welcoming you back very soon for another exceptional stay at JW Marriott Gold Coast Resort & Spa. Warm regards, JW Marriott Gold Coast Resort & Spa
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Geore, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and sharing your rating. We appreciate your high rating and look forward to welcoming you back very soon for another exceptional stay. Best regards, JW Marriott Gold Coast Resort & Spa
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par JW Marriott Gold Coast Resort & Spa, Gestion de l’hôtel
Dear Jinhyun, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and sharing your high ratings. We are delighted to see that you have rated us 10 out of 10, it is truly a reflection of our resort's facilities, amenities and service and we appreciate your high acknowledgement. Thank you for choosing to stay with us and we look forward to welcoming you back very soon. Best regards, JW Marriott Gold Coast Resort & Spa
