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Oaks Gold Coast Hotel

3.5 star property
3.5-star hotel near Gold Coast Convention and Exhibition Centre

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Photo gallery for Oaks Gold Coast Hotel

Lobby
Exterior
View from room
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2801 Gold Coast Highway, Surfers Paradise, Surfers Paradise, QLD, 4217
  • Gold Coast Convention and Exhibition Centre
    ‪17 min walk‬
  • Pacific Fair Shopping Centre
    ‪2 min drive‬
  • Cavill Avenue
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

View from room

Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

  • Ocean view
  • 120 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, Ocean View (Dual Key)

In-room safe, desk, laptop workspace, blackout drapes

Apartment, 2 Bedrooms, Ocean View (Dual Key)

  • Ocean view
  • 120 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms (Dual Key)

View from room

Apartment, 2 Bedrooms (Dual Key)

  • Partial ocean view
  • 120 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms (Dual Key) (No Housekeeping)

View from room

Apartment, 2 Bedrooms (Dual Key) (No Housekeeping)

  • Partial ocean view
  • 120 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Fridge

Apartment, 1 Bedroom (No Housekeeping)

  • Partial ocean view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View (No Housekeeping)

Fridge

Apartment, 1 Bedroom, Ocean View (No Housekeeping)

  • Ocean view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Apartment) (No Housekeeping)

View from room

Studio (Apartment) (No Housekeeping)

  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room (No Housekeeping)

In-room safe, desk, laptop workspace, blackout drapes

Hotel Room (No Housekeeping)

  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Ocean View Room (No Housekeeping)

In-room safe, desk, laptop workspace, blackout drapes

Hotel Ocean View Room (No Housekeeping)

  • Ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio,Ocean View (Apartment) (No Housekeeping)

View from room

Studio,Ocean View (Apartment) (No Housekeeping)

  • Ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View (Apartment)

In-room safe, desk, laptop workspace, blackout drapes

Studio, Ocean View (Apartment)

  • Ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Apartment)

View from room

Studio (Apartment)

  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Fridge

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Fridge

Apartment, 1 Bedroom

  • Partial ocean view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Ocean View Room

In-room safe, desk, laptop workspace, blackout drapes

Hotel Ocean View Room

  • Ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room

In-room safe, desk, laptop workspace, blackout drapes

Hotel Room

  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Gold Coast

Surfers Paradise stay.Your stay at this Surfers Paradise hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre. Warner Bros. Movie World and Wet'n'Wild Gold Coast are within 16 miles (25 km).

What's nearby

  • Gold Coast Convention and Exhibition Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 2 min drive - 1.8 km
  • Pacific Fair Shopping Centre - 2 min drive - 2.2 km
  • Slingshot - 3 min drive - 2.3 km
  • Cavill Avenue - 3 min drive - 2.2 km

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 17 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Cantina on Capri - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Sushi Train - ‬4 min walk
  • ‪BMD Northcliffe Surf Club - ‬12 min walk
  • ‪Broadbeach Bowls Club - ‬9 min walk

About this property

Oaks Gold Coast Hotel

3.5-star hotel near Gold Coast Convention and Exhibition Centre
WiFi is free in public spaces. A business center and 5 meeting rooms are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Gold Coast Hotel. Parking is available for a fee.

This 3.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 22 levels
  • Built in 1997
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Oaks Gold Coast Hotel offers 60 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Junior Suite, 1 King Bed, Ocean View

Crowne Plaza Surfers Paradise by IHG

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,045 reviews
The price is CA $116
CA $127 total
includes taxes & fees
Jun 15 - Jun 16
Crowne Plaza Surfers Paradise by IHG

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Oaks Gold Coast Hotel Hotel
Oaks Gold Coast Hotel Surfers Paradise
Oaks Gold Coast Hotel Hotel Surfers Paradise

Oaks Gold Coast Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 297 reviews
Rating 8 - Good. 84 out of 297 reviews
Rating 6 - Okay. 22 out of 297 reviews
Rating 4 - Poor. 14 out of 297 reviews
Rating 2 - Terrible. 14 out of 297 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oaks is alright in a pinch

Customer service was good. Room was clean enough. Carpet deodedizer was strong and made us feel nauseous and itchy. Water pressure made loud noises and woke us up.
Stayed 2 nights in Jan 2025

8/10 Good

Riana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jan 2025

10/10 Excellent

Linzee

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, easy to get to. Friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Liam j

Stayed 2 nights in Jan 2025

6/10 Okay

Sam

Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient to wherever you wanted to go to and the tram stop was right in front of the hotel. The staff were very helpful and friendly.
Stayed 3 nights in Jan 2025

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
Room cost $420, wasn’t ready until 4pm. Person on desk was not helpful, gave me car park key and told to wait. How long wait? Soon…..
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
I didn't like waking up at 3am to be evacuated This was extremely stressful without any explanation as to why.. We couldn't get back to sleep and my wife wasn't happy. I think a free night accommodation will cheer her up
Stayed 2 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and accommodating, would recommend to others.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shivneel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay at. Best view
Stayed 3 nights in Dec 2024

10/10 Excellent

Shae

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good on the first night, second night all night party and loud music in room directly below me, staff couldn’t do much as it is owned stay away from the vicinity off room 1416…..
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would complain about would be the aircon and the tvs not working on foxtell
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerryanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 5 nights in Oct 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Kam, Auckland

Business traveller
Liked: Cleanliness, staff & service
The apartment was spacious and offered plenty of room to relax, which was a definite plus. The view was quite nice and added to the experience. However, the bed was very uncomfortable, which affected the quality of sleep. Cleanliness was just average—nothing too bad, but it could have been better. Overall, it was an okay stay, but there’s room for improvement, especially with the bed and cleaning standards.
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for conference stays
Stayed 3 nights in Oct 2024

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking for 2 nights when flights were cancelled. Room was extremely spacious with large bathroom and seperate toilet. A little dated nowadays but would have been top of the range in its heyday. Lovely crisp linen bed sheets with 2 types of pillows to choose from. Room smelt a little musty (as older buildings tend to do) so opened the balcony doors to allow fresh air. Air conditioner quite noisy but able to turn off at night. We would recommend it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
A beautiful view in an amazing apartment. The staff here are so friendly, helpful and professional. Nothing is a problem for these guys and they do everything with a smile 😊. I am staying here for a month and I could not be happier.
Stayed 7 nights in Oct 2024

2/10 Terrible

Deeba

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Very poor service

One of the mattresses was covered with plastic sheet .My daughter slept on that bed and had terrible night. She was sweating and ciuld not sleep because of the plastic sheet covering the mattress. She told us the following morning. She was irritable and had headache due to lack of sleep and we had to return home early. We made a formal complaint at reception to Chelsea and still have had no reply. I emailed to hotels.com 2 days ago and had no reply. I am very very unhappy with the services .
Stayed 1 night in Sep 2024