Note fondée sur 272 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
We stayed in a lovely renovated room. The views were great and we even saw whales! Having both an indoor and outdoor pool was wonderful for kids especially since we had a couple of rainey days. The property is extremely accessible to the local shops and there’s plenty of dining options. The bus stop is right around the corner and easy to get to the Pacific Fair shopping centre. Unfortunately there was an issue with the elevators during our stay but management were quick to help guests out and fix the issue. Thanks for a lovely stay!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Pacific Regis Reservations Team, Gestion de l’hôtel
Hello Kristy, Thank you for taking time to leave feedback for us. We are very pleased to hear that your family have enjoyed your stay with us. We hope you would consider staying with us again when you are next looking to stay in Burleigh, it would be our pleasure to welcome you back as our valued guest.with kind regards,
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Great location.
Note: Alot of construction going on in immediate area (as at 27/08/2024).
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Pacific Regis Reservations Team, Gestion de l’hôtel
Hello Peter. Thank you for your feedback. We are pleased to hear that you found our location to be great. Thankfully there is no construction next to us. We assume you are referring to Burleigh in general, where there is ongoing work on the highway for the new tram lines and well as numerous new builds further along the Esplanade. We hope to have the pleasure of welcoming you back in the future. with kind regards,
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Pacific Regis Reservations Team, Gestion de l’hôtel
Hello Anthony, We are sorry we were unable to accommodate you due to a serious flood event which occurred in our building on your planned arrival date. Fortunately we were able to find new accommodation at a neighbouring resort for all our affected guests and hope you otherwise enjoyed your time in Burleigh at the neighbouring resort.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Pacific Regis Reservations Team , Gestion de l’hôtel
Hi Anne-Marie, Thank you for taking time to leave us a 10 out of 10 feedback score. We appreciate your business and hope that you will visit us again.with kind regards
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Pacific Regis Reservations Team , Gestion de l’hôtel
Hi Lachlan, Thank you for taking to leave a feedback score for us.We hope when you are next looking to stay in Burleigh, that we have the opportunity to welcome you back to Pacific Regis.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Pacific Regis, Gestion de l’hôtel
Hi Patrick, Thank you for taking time to leave feedback for us. We are very pleased to receive a 10/10 score. We are happy to hear that you enjoyed your stay with us. We hope you will again chose to stay with us when you are next looking to visit Burleigh. It would be our pleasure to welcome you back to Pacific Regis as our valued guest.
par un voyageur
Publié le 5 juill. 2024 sur Wotif
Room had lovely view. Spent a couple of days walking along beach and enjoying the Sunday market. Good location to walk everywhere.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Pacific Regis Reservations Team, Gestion de l’hôtel
Hi Julie, Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope you will again chose to stay with us when you are next looking to visit Burleigh. It would be our pleasure to welcome you back to Pacific Regis as our valued guest.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mai 2024 par Pacific Regis Reservations Team, Gestion de l’hôtel
Hello Eleanor. Thank you for taking time to leave feedback for us. We are very pleased to receive a 5* score. We would love to have an opportunity to welcome you back when you are next looking to stay in Burleigh.
par un voyageur de Papamoa Beach
Publié le 22 mai 2024 sur Expedia
Noisy during Monday to Saturday with construction happening at both neighbouring hotels. Under the bed was full of dust. The on suite sliding door fell off the rollers. The spa pool was old. Apart from that lovely big room and location
Commentaires de Gestion de l’hôtel
23 mai 2024 par Pacific Regis Reservations Team , Gestion de l’hôtel
Hello Sheryl, Thank you for your feedback. We appreciate you taking time to do so. We have had construction next to us for many months now and happily we can report that it is coming to an end. The scaffolding is gradually coming down and less noise being experienced. Our listing does advise guests of construction taking place, which is there to ensure our guests are aware of the construction prior to booking and arrival. The issue with the door has been rectified and dust under the bed attended to by our housekeeping team. We hope that other than these issues you were able to enjoy your time here. We would love to welcome you back to Pacific Regis when you are next looking to stay in Burleigh.
par un voyageur
Publié le 21 mai 2024 sur Lastminute
Commentaires de Gestion de l’hôtel
23 mai 2024 par Pacific Regis Reservations Team , Gestion de l’hôtel
Hello Ian, As "no show" booking, we are perplexed as to why you would leave us a 1 out of 5 feedback when you did not stay with us.
