Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2019 sur Expedia
Chambre un peu délabrée, vitre cassée non réparée dans la salle de bains. Quartier peu recommandable le soir.
Commentaires de Gestion de l’hôtel
13 sept. 2019 par Helen, Gestion de l’hôtel
thank you for the feedback.
would love to know what room you are talking about so it can be repaired.
par Julien de france
RUN AWAY
Publié le 3 janv. 2015 sur Hotelsrun away, the hotel seems as good as any other average hotel. the manager as such an attitude problem that if you have any request what so ever. We risk being shouted out and insulted. That is what happened to us when we checked in and complained about an inadequate number of beds and the cleanliness of the room. After a heated discussion, the manager kicked us out of the hotel without guaranting a refund (since we had booked with hotels.com). Was it chance or just that the manager is totally crazy ? but as we were leaving, another heated discussion started between her and a couple who had discarded their key.
par un voyageur
Publié le 6 oct. 2024 sur Wotif
Our stay was great until the guests in one of the rooms above started playing extremely loud music and partying with other young people despite your No Party policy.
My young children couldn't sleep. Then in the early hours of the morning other people were banging doors and woke us up.
Some people have no respect. Not impressed. Everything else was good though.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Reservations Team, Gestion de l’hôtel
We explain to all groups when checking in regarding noise on the premises. I can understand children do not sleep the best when not at home and being disturbed can be unsettling to the family. We do have after hours service if things become too difficult and you can ring for help
par un voyageur
Publié le 4 oct. 2024 sur Expedia
If arriving after hours (hours of which I did not know) you have to call a number. Being from the US I didn’t know how to make the call😮 then I got the key and had mild trouble finding the room and unlocking the sliding glass door and screen. Weird that the room didn’t have a door?
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Reservations Team, Gestion de l’hôtel
Please note that in message boards in booking sites it clearly gives the instructions regarding after hours which are on the websites that we are affiliated with. We try to leave instructions on the envelope where the room is situated. We only have a few rooms with glass sliding doors which are easy to operate. But we are pleased that your overall stay was pleasant
par un voyageur
Publié le 28 sept. 2024 sur Expedia
This property was average with a couple of things not working in the room, the bed light globe not working and the heater did not seem to work, other than this it was
clean and it was in a convenient position for where we wanted to go.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Reservations Team, Gestion de l’hôtel
We are sorry to hear that there was a problem with your room. We do hope you advised the office so that the necessary repairs could be made.
par un voyageur
Publié le 26 sept. 2024 sur Wotif
Pool was great rooms are nice and clean
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Reservations Team, Gestion de l’hôtel
thanks Gregory, we appreciate your words letting us know you enjoyed your stay
par un voyageur
Publié le 24 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Reservations Team, Gestion de l’hôtel
As there is nothing here to respond to we advise that it is more helpful to let staff know if you have issues with your room so that it can be rectified
par un voyageur
Publié le 23 sept. 2024 sur Wotif
Perfect location within walking distance to everything we needed 👍
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Reservations Team, Gestion de l’hôtel
Lovely having you stay with us Rob.
par un voyageur
Publié le 12 sept. 2024 sur Wotif
would stay here again
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Vanessa an, Gestion de l’hôtel
Thank you for your kind review and look forward to seeing you again soon.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
stay here regularly,easy parking in rear with all the light rail construction,great hospitable staff and always neat and tidy with easy access
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Vanessa and Team, Gestion de l’hôtel
Thanks for staying with us. So pleased you keep on returning. See you soon.
