Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect spot
Publié le 5 nov. 2024 sur HomeAwayThe property was a bit run down. The technology was not working well, Internet slow, all remotes needed new batteries. We had an unexpected visit from a cleaner who arrived unannounced to clean the spa. There were no spare trash can liners and no tissues anywhere in the house. There were smell of stale tobacco upstairs in the main bedroom. The location of the property was perfect.
par un voyageur
Great Location
Publié le 31 mai 2024 sur HomeAwayThank you
par un voyageur
Great family get away
Publié le 22 nov. 2023 sur HomeAwayProperty was in a magnificent location with all the activities and shopping we wanted to do close by.
Fairly priced and management was very responsive.
Night time view from the spa was amazing and very relaxing.
Ample room for everyone, very spacious.
Only issues which was communicated is as follows:
One of the family room lounges needs some upholstery work due to the cushioning being heavily worn.
The dryer had lots of lint and fluffy fibres in it.
Between the spa and the rendered walls was lots of cans and bottles that look to had been there for a long time.
The decking and balustrade in the back yard could do with some TLC and re-inforcement as it was not very secure and had movement. Being on the river with young children should be taken seriously as a safety concern.
Apart from that, we had a wonderfull time staying here and would highly recommend it.
We have wonderfull memories to cherish for years to come.
par un voyageur
Great location
Publié le 11 sept. 2023 sur HomeAwayWalking distance to beach and Cavill Avenue. Lots of space, but needs a bit of maintenance and cleaning, otherwise an awesome place.
par un voyageur
Great location but needs some TLC
Publié le 29 août 2023 sur HomeAwayThis property is in great location and works well for a group. Easy walk into Surfers and close to cafes and restaurants. It is quiet and peaceful with lovely view. The property itself needs some TLC and cleaning needs to be more thorough. A little maintenance would make all the difference. There is only one small car space for parking.
par un voyageur
Surfers Paradise
Publié le 17 avr. 2023 sur HomeAwayFantastic location & property
par un voyageur
Amazing, close to everything and spacious
Publié le 13 mars 2023 sur HomeAwayAmazing
par un voyageur
Beautiful view but badly maintained
Publié le 3 févr. 2023 sur HomeAwaythe view at this house was absolutely beautiful. Communication from start to finish was terrible. The check in person did not come to the house and asked us to self check-in so did not show us around or talk to us about any of the workings of the house. Rather than working out what was broken it was a feat to find anything that was not broken. The spa was set at 38 degrees and couldn't be changed the spa headrests were broken off; boards on the decking were old and damaged; the stove was broken; the toaster was broken; cupboard doors hanging off; screen blinds removed from the front of the house and just lying inside on the floor; door handles coming off in your hands. The check in person was extremely rude when contacted about all of the broken items; the office was closed and didn't respond to any of our emails. There was a book but maintenance pages were missing and much of the information was wrong. For example, the wifi passcode was completely incorrect. Communication about return of the bond has been non existent.
par un voyageur
Perfect getaway
Publié le 21 janv. 2023 sur HomeAwayGreat property great location excellent communication would definatly stay here again
par un voyageur de AUSTRALIA
Family get away
Publié le 22 janv. 2021 sur HomeAwayWe checked in fine. We had queries but could not get thru to Marianne at all that day which was v frustrating! We had to wash all kitchen utensils before we could use anything. Pots and pans need changing. Pillows were dated so we requested new pillows and they were changed. Dated cushions on the lounge so we just put them aside. Never use the pergolar as it was dirty. Spa was dirty so we requested a clean and chlorine was added and started up again. Otherwise all good, we enjoyed our stay. Location is within walking distance to surfers Paradise beach, shops etc. Nice views too. Water activities are within reach. Big house and lots of room for family get away.
Commentaires de Gestion de l’hôtel
2 févr. 2021 par VrboOwner, Gestion de l’hôtel
Dear Jane
As you did not stay at this property, it is unfair that you are able to leave a review. I have reported this to HomeAway/Stayz for removal.
