Note fondée sur 867 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super hôtel..accueillant et bien situé
Publié le 18 mars 2019 sur HotelsTrès bon hôtel bien situé et très bon service avec un excellent déjeuner-buffet
par un voyageur
Publié le 23 oct. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
14 nov. 2024 par The Island team, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We hope to see you again!
par un voyageur
Publié le 20 oct. 2024 sur Wotif
Air con did not work and were woken up by house keeping at 7.30am as stated they were advised we had already checked out. Not impressed.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Bit old and tired
Commentaires de Gestion de l’hôtel
15 nov. 2024 par The Island team, Gestion de l’hôtel
Hello Quentin,Thank you for taking the time to review our hotel, we look forward to upcoming improvements to our property in the future, please consider we are a very old building and that is part of our charm.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 nov. 2024 par The Island team, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We hope to see you again!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
I arrive from Brisbane going in gold coast. when i arrive in hotel in which i had a booking for 3 nights and already paid using my card.
The staff did not allow me to check in until I had the money on my card for the bond: I showed the stuff that I have deposited money on my card, but it will take few hours before it appears and then offer her if I can use cash for the bond, But she says she can’t allow me to check in until the money appears on my account.
I just find it really inconvenience because you can’t assume everyone especially the elderly to use card, There are still some people who are using cash to cash basis. I’m wondering if the money appears on my card the day after it means ill be waiting for few hours . the roo is paid already and they wont allow me to check in because of the bond? other hotels considered cash for the bond.. so I find it really, really inconsiderate
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2024 par The Island team, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We hope to see you again!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2024 par The Island team, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We hope to see you again!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Outstanding location / fantastic service and amenities - well appointed rooms and bathrooms. Highly recommend!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Ella, Gestion de l’hôtel
Hey Alex , Thank you so much for this amazing review! We really appreciate you taking the time to write this and for all the kind words. Looking forward to next time!Best regards,The Island Reservations Team
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The location is perfect. Staff is very friendly and helpful. Easy to get to every place you want. But some facilities are a little bit out of the days. Bathroom doesn’t have fan so it’s humid after shower.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Ella, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We will be sure to share this with our team!
