The Star Grand at The Star Gold Coast

5.0 star property
5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Reception
Club Suite
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

Superior Deluxe Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Deluxe King Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

Corner Balcony Deluxe Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Executive King Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Corner Balcony Deluxe King Room

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

King Terrace Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Ocean Terrace Suite

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

Oceanside stay.A stay at this Broadbeach hotel places you within half a mile (1 km) of Pacific Fair Shopping Centre and 3 miles (5 km) of Surfers Paradise Beach. Slingshot and Cavill Avenue are also within 3 miles (5 km).

What's nearby

  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Star Gold Coast - 7 min walk - 0.7 km
  • Pacific Fair Shopping Centre - 9 min walk - 0.8 km
  • Cavill Avenue - 5 min drive - 3.8 km
  • Surfers Paradise Beach - 9 min drive - 3.5 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk
  • ‪Nineteen at the Star - ‬7 min walk
  • ‪Miss Moneypenny's - ‬9 min walk
  • ‪Outback Steakhouse - ‬10 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬8 min walk

About this property

The Star Grand at The Star Gold Coast

5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 1 building
  • 592 guestrooms or units
  • 21 levels
  • 8 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 17513 sq ft of conference space
  • 1627 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Achilles, GREYSTANES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Melissa

Stayed 1 night in Jan 2025

8/10 Good

Prof Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience in most respects
Excellent hotel in most respects. Building and room excellent hi up view of ocean. Excellent bathroom. Staff - reception very poor clueless and everywhere else really really good especially concierge services. The TV and remote were worse than useless ie annoying- you needed this to get hotel info ( no printed material anymore) but it could not be accessed so left in the dark about hitel amenities ( used own ipad but that was general info).
Stayed 2 nights in Jan 2025

10/10 Excellent

SHADY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 4 nights in Jan 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean, comfortable rooms. Busy areas looking worn.
Stayed 1 night in Jan 2025

10/10 Excellent

Anand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great dining options and staff are great
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Leigh

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Incredible rude concierge, 40 minute line up for check in, reception staff overworked and too tired to be polite, ridiculous room rates, TV didn’t work in room, no food for allergies in such a big establishment. Have stayed here before a number of times and loved it. Won’t stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class
Opposite a giant shopping mall. and sort of close to the beach.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

sarvesh

Stayed 4 nights in Dec 2024

6/10 Okay

Vincent

Disliked: Staff & service
Cleaners didn’t do any good work
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

GEORGIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hayley

Stayed 1 night in Dec 2024

10/10 Excellent

Ken

Stayed 4 nights in Dec 2022

10/10 Excellent

Jane

Stayed 1 night in Dec 2024

6/10 Okay

Despina

Location was excellent. Hotel room felt dated & getting on! It was ok nothing flash
Stayed 3 nights in Dec 2024

8/10 Good

Amarjeet singh

Stayed 1 night in Dec 2024

8/10 Good

Kevin

Travelled with partner
Everything was good however a couple of times our room was not done despite requesting it. Also the mattress was covered in feathers under the protector.
Stayed 5 nights in Dec 2024

10/10 Excellent

Zachery Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Dec 2024

10/10 Excellent

Jelena

Stayed 1 night in Dec 2024

10/10 Excellent

Bassem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - perfect balance between a nice pool, close proximity to beach & restaurants as well as in-house options
Stayed 4 nights in Dec 2024