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voco Gold Coast, an IHG Hotel

4.5 star property
4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Gold Coast, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Building design
Point of interest
Exterior
Beach/ocean view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    1 min walk
  • Surfers Paradise Beach
    6 min walk
  • Centro Surfers Paradise
    7 min walk
  • Surfers Paradise, QLD (SFP)
    9 min walk

Room options

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Mountain View

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Beach/ocean view

Premium Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

View from room

Standard Room, 2 Double Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior
Crowne Plaza Surfers Paradise, an IHG Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is CA $319
per night
CA $351 total
includes taxes & fees
6 Dec - 7 Dec
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Gold Coast

Seaside stay .You'll be steps from SkyPoint Observation Deck and within a 10-minute walk of Surfers Paradise Beach with a stay at this Surfers Paradise hotel. Cavill Avenue and Chevron Renaissance are also within half a mile (1 km).

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.2 km
  • Surfers Paradise Beach - 6 min walk - 0.6 km
  • Cavill Avenue - 8 min walk - 0.7 km
  • Chevron Renaissance - 9 min walk - 0.8 km
  • The Star Gold Coast - 3 min drive - 3.0 km

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast, an IHG Hotel

4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center
Voco Gold Coast, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury voco Gold Coast, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 389 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 2011
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Gold Coast, an IHG Hotel offers 389 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 39.00 for adults and AUD 19.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

voco Gold Coast, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1002 reviews" "
Rating 8 - Good. 282 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony, Albany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food available 24/7
Stayed 3 nights in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a King room with an Ocean view at a fixed price with breakfast and got bumped down to a normal room with no breakfast for a much higher rate, we will never stay at VOCO again, never.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy Ka Huen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and spacious. Staff is friendly and helped to arrange rooms as we requested. The location is convenient with shops and restaurants downstairs.
Stayed 1 night in Aug 2024

8/10 Good

Eireen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great location, good for families, loved the gym and pool facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Neisha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the Surfers Paradise station and the Q1 sky observation tower. The building is a little old but luckily well maintained. Great breakfast buffet selection and friendly staff service. P.S. if you get the river view, you can get stunning sunset view all from the comfort of the room, which is also very warm during winter as the sun shines in during the colder times of the day.
Stayed 4 nights in Jul 2024

2/10 Terrible

Megan Isabelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Changed 3 rooms in 3 nights, our first room was not clean, hair found in the bed, dirty used towels, toilet paper had dust and mould etc on it. Second room our toilet wasn’t flushing properly and then clogged. 3rd room was fine but just extremely inconvenient to change EVERY night.
Stayed 3 nights in Aug 2024

8/10 Good

Fatuaiga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

graham

Very happy
Stayed 1 night in Jul 2024

10/10 Excellent

octavia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Voco Hotel Surfer Paradise in Queensland, and it was a great experience. The hotel provided a peaceful and clean environment, which was perfect for a relaxing stay. Its location was incredibly convenient, with easy access to all the local pubs and the town center, all within walking distance. We felt very safe throughout our stay. The staff were notably friendly and helpful, adding to the overall positive experience. Highly recommend for anyone looking for a comfortable and well-situated place in Surfer Paradise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a gift to our son for his birthday. Thankyou for making their stay memorable. He love the card and wine left for him. Xo thanks team Voco.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

6/10 Okay

ZHIBAI

Business traveller
Disliked: Cleanliness, staff & service
Poor housekeeping and unfriendly!
The room's cleanliness and housekeeping are extremely poor, the carpet was not clean and never get vaccummed, and the cleaning tools were left on the chair, can you believe that! I told the front desk but they were indifferent! The staff are also very unfriendly, and the room has poor sound insulation, not recommended for staying.
Stayed 2 nights in Jul 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are good and the location is excellent. The bar and restaurant are reasonably priced. The bathrooms need to be updated.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sadaf

Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every cent!
Strategic location. Close to shops and the beach. Clean and large hotel lobby.
Stayed 3 nights in Jul 2024

4/10 Poor

Johny

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Noah Anthony

Stayed 4 nights in Jan 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We throughly enjoyed our stay at Voco. The rooms are cosy but very clean and modern. The staff were super helfpul and the buffet breakfast is incredible. If you are planning on using public transport, the Surfers Paradise light rail station is right outside Voco - so convenient and easy to use!
Stayed 3 nights in Jul 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our short stay, service and staff were very nice, friendly and helpful. Some facilities are in need of updating. Overall a nice place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sara was amazing. She made my stay with at voco with her next level service. Would recommend and hopefully she’s there when we are back next year. She’d make a great operations manager!
Stayed 2 nights in Jul 2024

6/10 Okay

Junjie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024