Ratings based on 912 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
72% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 22, 2024 on Expedia
5 out of 5
by A traveller from Edmonton

Posted Aug. 22, 2024 on Expedia
Excellent
4 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
Great spot for a family getaway! Location was excellent and it was easy to get to from Golden. Was a great home base to explore all the nearby national parks.
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 21, 2024 on Expedia
3 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
The blanket on our bed had a blood stain on it. Staff at front desk seemed overwhelmed with checking guests in and running front end and there seemed to be no support from housekeeping. He came to give us new sheets and apologized and tried to do the best he could. Housekeeping never brought a new blanket. We checked in late so it was night shift for them. Room overall was nice and the in room amenities were great otherwise. Lodge was pretty and rustic with beautiful views.
2 out of 5
by A traveller

Nice Room, Pebble Filled Carpets

Posted Aug. 18, 2024 on Hotels
The room was nice looking but I don't think the rooms are ever vacuumed (didn't even see one on the room service couch). As I walked around the room I kept stepping on pebbles which was annoying, and then on my last day I found chips underneath one of the night stands. I was glad that there were stairs because the elevator took forever to arrive. And I think the area is called the "Kicking Horse Resort" because all evening I would hear stopping above. Thankfully they do have a sign that tells visitors to be quiet after a certain time. Because the lodge is probably more used for the winter, there was no AC, rather a ceiling fan and a standing fan. The kitchenette was a nice touch but at least in my room, the eating spot was strange with two chairs facing the bed flanking a small table that you couldn't put your legs under. Lastly there was a cement cube in the parking lot that had no sign coming from it and sat lower than most car windows, so I ended up scraping the door to my car since I couldn't see how far I actually was when I had thought I cleared it. Overall, the shower worked, the bed was clean and the microwaved heated my leftovers are about the only really great things I could say about the room. The thunderous noises from above, the pebbles and debris on the carpet made the room less than ideal.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 15, 2024 on Expedia
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
No room service after first night (total of two nights). Apart from that, comfortable and relatively clean room.
1 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 14, 2024 on Hotels
4 out of 5
by A traveller

Posted Aug. 13, 2024 on Expedia
Our stay at Glacier Mountain Lodge was fantastic. The room was beautiful and clean. Although there was no A/C, it did get a bit warm during the day, but it cooled off nicely at night with the windows open. Note: restaurants close early on Wednesdays so plan ahead for supper. Overall, we had a great experience and would recommend it.