Note fondée sur 446 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kemoka,Thank you for your feedback. We appreciate you taking the time to rate your stay. If there’s anything specific we could have done to make your experience better, please feel free to share. We’re always looking to improve and would love to welcome you back for an even better stay.Sincerely, Hotel Manager
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Olman,Thank you for rating your stay with us. We appreciate your feedback and would love to know more about how we can enhance your experience in the future. Your input is valuable as we strive to improve our services.Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
We always love staying here we enjoy the hotel very much
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Stephanie,Thank you for your wonderful review! We’re thrilled to hear that you consistently enjoy your stays with us. Your continued support means a lot to our team. We look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
par un voyageur de Augusta
Publié le 7 août 2024 sur Expedia
Thank you again for a comfortable stay, I would definitely recommend to friends.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christopher,Thank you for the excellent review and perfect rating! We’re delighted to hear that you had a comfortable stay and would recommend us to your friends.We look forward to hosting you again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
I got a half roll of toilet paper, no hand soap, no carpet and LOUD traffic noise all of the time.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Carolyn,Thank you for your feedback. I apologize for the inconvenience you experienced with the toilet paper, lack of hand soap, and the traffic noise. These issues do not meet our standards, and we will address them promptly.Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur de Augusta
Publié le 5 août 2024 sur Expedia
I was needing a no-nonsense room to stay at for three nights and ABVI provided this. Thank you so much!
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your review! We’re glad to hear that we met your needs for a straightforward stay. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Aychia,Thank you for the perfect 5 out of 5 rating! We’re delighted to hear you had a great experience. Your feedback is greatly appreciated and motivates our team. We look forward to your next stay!Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Dennis,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 18 juill. 2024 sur Hotels
I just needed a place to stay overnight. Check-in was quick, signed the paper that basically states U WILL NOT RECEIVE A REFUND REGARDLESS OF WATEVA! My room was decent but there were spots I had to clean myself. I saw roaches in the door of the fridge but I realized regardless I wasn't getting my money back nd didn't feel like switching rooms, I just laid on the bed till it was time for me to go.. You get what you pay for, so therefore the room matches the price you paid for it.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. Your comments are concerning, and we will address them with our housekeeping team to ensure improvements are made in cleanliness and guest comfort.We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Dennis,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely, Hotel Manager
