Note fondée sur 373 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Lo mejor!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nayeli,Nos alegra saber que disfrut su estancia con nosotros. Esperamos poder darle la bienvenida de nuevo en el futuro para superar sus expectativas.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Clean room, good service. Broken ice machine on 2
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Norman,We appreciate your positive feedback on the cleanliness and service provided. We apologize for any inconvenience caused by the broken ice machine on the second floor. If you have any further concerns, please don't hesitate to reach out to our management team for assistance.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
My stay at Quality Inn was good. However, the second night, the other guests were a little loud and the hallway smelled of marijuana.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kimberly, We appreciate your feedback regarding your stay at Quality Inn. We regret to hear about the disturbance caused by other guests on the second night. Our team always aims to ensure a comfortable environment for all guests and we will address this issue accordingly. Should you encounter any concerns in the future, please don't hesitate to reach out to our management team for assistance.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello Zach,We appreciate you choosing to stay with us and hope you had an overall pleasant experience. Please don't hesitate to reach out to us directly with any feedback to help us improve. We look forward to welcoming you back in the future.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Alan, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to share any feedback you have from your stay. We value your input and would like the opportunity to address any concerns you may have.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Air conditioning was leaking on the floor real bad had to use towels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello willie, We appreciate your feedback regarding the air conditioning issue you encountered during your stay. Our maintenance team has been informed to address this matter promptly to prevent any future occurrences. Rest assured, we strive to provide a comfortable experience for all our guests.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
I am seeking compensation for this. When I arrived on 8/30/24 there was an inch of standing water on the ground surrounding the AC unit and I did not notice it. I had my children with me and when I requested that one of my sons get off the bed because it was time for a shower he got down in a very normal manner and ended up slipping on the water and hitting his head on the ground and the AC unit. Luckily he is OK, however my son is epileptic and this could've caused Major issues. When I spoke to the Hotel about it they said "oh sorry there is a storm in the area and the water is coming in form the AC unit all of the rooms are doing it so here is a few extra towels." I then spent the rest of the weekend replacing sopping wet towels in my room to ensure that my children would be safe. Safety should not have to be an issue I am concerned with while I am staying at a hotel.I have stayed with this hotel previously with no issues. So for management to not even care or listen to my concerns about my child's safety and medical well being was absolutely astonishing. I then tried to contact Expedia and had no luck being transferred to a new hotel. I then went multiple nights with little to no sleep due to the constant worry that my children would have a seizure do to being injured on this property
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Anna, We are sorry to hear about your experience and are concerned for your child's safety. We take all feedback seriously and have escalated this matter to our management team for their review and further action. It is important that our guests feel safe and comfortable during their stay, and we apologize for any inconvenience this may have caused you. We appreciate you bringing this to our attention and urge you to reach out to our management directly for further assistance.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Chuck,We are blessed to hear that you had a great stay at our hotel! Please feel free to reach out to us if you have any further comments or suggestions. We look forward to welcoming you back in the future.
par un voyageur
Publié le 19 août 2024 sur Expedia
Good area
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Anita,We are pleased to hear that you enjoyed our hotel's location. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. If you have any other comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Quality Inn was great for the price.
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Anita,We're pleased to hear you found value in your stay with us. Should you require any further assistance, feel free to reach out to our team directly. Thank you for choosing Quality Inn for your accommodations.
