Note fondée sur 288 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Worst place I went
Publié le 20 sept. 2023 sur HotelsWith took a non smokers room, which smell disguisting when we entre the room, like cigar. White towel were so dirty. We found hairs in the bed, etc…
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Manager, Gestion de l’hôtel
Hello Gilbert ,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for your valuable feedback.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for your valuable for feedback.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hiren, Gestion de l’hôtel
Thank you for staying with us! We appreciate your recent visit and hope you had an enjoyable experience.
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Mayur, Gestion de l’hôtel
Thank you for valuable feedback. We are making changes to the property after new management team’s acquisition.Hope to serve you again.
par un voyageur
Publié le 25 août 2024 sur Expedia
I checked in with ease and checked out 2 mins after checking in. Asked for a refund and they said I will get it back we will see. This place needs to be shut
Commentaires de Gestion de l’hôtel
27 août 2024 par Mayur, Gestion de l’hôtel
Thank you for your time for sharing your feedback. Sorry to hear your unpleasant experience at our property.We hope to service you again.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Byron,We are thrilled to hear you had a perfect stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Byron,We are delighted to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Elmer yovany,We are delighted to hear that you had an excellent experience during your stay with us. We appreciate your kind words and hope to welcome you back soon for another memorable stay.
par un voyageur
Publié le 7 août 2024 sur Hotels
This place was the worst I've ever stayed at. It's a shame it has the Wyndham name even attached to it. Dirty floors, towels, tub, shower curtain, etc. Even ended up with some uninvited guests that were in the process of dying....just terrible!!! I left early and requesting partial refund because I'm sure I won't get all of it back. Don't stay there unless you can verify some changes. Nobody should go through that.
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Guest satisfaction is a priority for us, and we value your input as it helps us to make improvements. Please feel free to reach out to our management team to further discuss your concerns and possible resolutions. We hope to have the opportunity to better serve you in the future.
