Note fondée sur 866 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Room with 2 beds but honestly can only contain 1 bed
No space was terrible the smallest room i ever seen
Air conditioning wasnt functional so it was hot
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We apologize for the discomfort caused by the small room size and non-functional air conditioning. We understand how important space and a working A/C are for a comfortable stay, and we're sorry we fell short in these areas. Your feedback is important to us, and we will work on improving these aspects. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 12 juin 2024 sur Expedia
Motel propre, accueil chaleureux, service de café et thé le matin dans le lobby.
Chambre propre!
Seul bémol, c’est à 15 min du centre ville de Santa Barbara et de la plage. Ne se fait pas à pied malheureusement.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're glad to hear that you enjoyed our clean rooms and warm welcome, as well as the coffee and tea service in the lobby. We regret any inconvenience regarding the distance from downtown Santa Barbara and the beach. We appreciate your input and hope to welcome you back for another stay in the future.
par un voyageur
Publié le 8 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.
par un voyageur
Publié le 7 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2022 par Brand Experience Team, Gestion de l’hôtel
Dear Kristine,
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.
par un voyageur
Publié le 26 oct. 2021 sur Hotels
par un voyageur
Santa Barbara
Publié le 20 août 2024 sur HotelsStaff was very nice. Room was clean. Bathroom sink didn't drain and I saw an ant on the bathtub.
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're pleased to hear that you found our staff to be very nice and the room clean. However, we apologize for the issues you encountered with the bathroom sink and the presence of an ant in the bathtub. We will address these concerns promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate you for sharing your recent stay rating with us. I'm glad that you had a nice stay with us. However, our team goal is to give you an awesome stay. If you have any suggestions please share them with us. Hope to serve you better on your next visit.
par un voyageur
Publié le 19 août 2024 sur Expedia
Loud people in adjoining rooms until 2:00 AM on a Saturday evening. Mostly though, for what you get, $250 per night is highly overpriced. Won't be back.
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience caused by noise from adjoining rooms and understand how disruptive that can be. We also appreciate your comments regarding the value for the price. Your input is important to us, and we will use it to make improvements. We hope you might consider giving us another chance in the future.
par un voyageur
Publié le 19 août 2024 sur Expedia
Staff was very nice.
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're pleased to hear that you found our staff to be very nice. We take pride in providing friendly and attentive service, and it's wonderful to know that it made a positive impression on your stay. We look forward to seeing you again.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,As you have rated us below 5, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.
