Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2014 sur Hotels
par un voyageur
Very serviceminded
Publié le 12 nov. 2022 sur HotelsGood choice.
Very good service, took us to the airport twice for collecting missing baggage. They served us breakfast at 6am when needed. Excellent Ethiopian coffee!
Due to the limited English skills of the restaurant staff, pointing to the menu item is the best option. The reception speaks English well.
Some equipment items in the bathroom need repair/replacement. Clean rooms, internet which worked well unless power cuts.
par un voyageur
Publié le 5 sept. 2022 sur Expedia
par un voyageur
Publié le 3 sept. 2022 sur Expedia
Good service
par un voyageur
Publié le 18 févr. 2022 sur Expedia
par un voyageur de Moscow
Publié le 18 févr. 2020 sur Expedia
For the price, this hotel was terrible value for money. And the staff were entirely unhelpful, I would expect in a "4 star" hotel that staff would at least know where the local bus station is or where to buy bus tickets (unfortunately info in Lonely Planet is out of date, I spent a whole day trying to find a ticket office selling tickets to Addis Ababa). And generally my stay in Gondar was incredibly unpleasant, of 1000 cities I've been to, it was one of the two or three worst.
par un voyageur
Publié le 6 févr. 2020 sur Expedia
The food was okay but the next day we had bad cases of diarrhea. They did not arange Airport pick up and drop off, although it was paid for as part of the package. We nearly missed our flights because of the fact that they did not arrange transport to the Airport
par un voyageur de Michigan
Publié le 4 janv. 2020 sur Expedia
Property needs to do better in honoring Expedia reservations. We stayed here twice on our trip, and they did not have the right room for us either time. In the end, they generously bumped us up to a more expensive room than we asked for, but that took some time. I encourage the hotel, if it is going to use Expedia, to have the correct rooms available.
par un voyageur
Publié le 14 oct. 2019 sur Expedia
We booked the Presidential Suite for 3 people. On the day that we checked in, the staff at the reception said that she thought we had canceled. I showed her the confirmation in Expedia app and told her that I never canceled. To make a long story short, we finally got the room no. 208 and that room had insufficient lighting. I guess nobody had ever stayed in that room for a loooong time that the hotel didn’t even know that this room has no light. So I had to ask the front desk lady to change the room to room no. 207. The new room we got was okay but given the price we paid compared to what we got, I think this hotel is way too overpriced. The room was outdated and faced the main road so you could here traffic all day all night. There was also a few blackouts during our stay.
The only thing that we were satisfied was the restaurant. The food was good.
The location of the hotel is far from the town center so there was really nothing for you to do except spending time in your room or the swimming pool.
In summary, I wouldn’t recommend this hotel. I’m sure that there must be other better hotels and closer to town.
I wouldn’t complain this much if I didn’t pay a lot for the room we stay and got uncomfortable stay. :(
Commentaires de Gestion de l’hôtel
19 oct. 2019 par Moges Tadesse, Gestion de l’hôtel
Dear sir/madam
Thank you for taking time to review our hotel. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
par un voyageur
Comfortable
Publié le 22 avr. 2019 sur HotelsStaff was terrific. Facility was nice. Very little water pressure. Noisy busy road in the front.
