Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2023 sur Expedia
par un voyageur
Publié le 26 mars 2023 sur Expedia
Fasil, the manager, sent the hotel shuttle to pick us up at the airport. The hotel was modern but with marble floors and high ceilings to keep it cool. It had a great restaurant especially for breakfast which was included. It had a terrace which was obviously a favorite gathering spot for locals as well as guests. Overall the service was great and the rooms were incredibly clean and comfortable.
Commentaires de Gestion de l’hôtel
27 mars 2023 par Hotel Management, Gestion de l’hôtel
Dear Jonathan,Thank you so much for taking your time to give us feedback and a 5 rating. We really appreciate it. Hope to see you again soon.
par un voyageur
Publié le 21 janv. 2023 sur Expedia
No hot water
No wash bathroom
Shuttel late in 30 min
Commentaires de Gestion de l’hôtel
31 janv. 2023 par Hotel Management , Gestion de l’hôtel
Thank you for your comments. Sorry for your experiences. This normally shouldn’t happen at our hotel. The busy day of Timket combined with town water issues might have caused this. We strive for maximum guest satisfaction.
par un voyageur de New York
Publié le 20 janv. 2023 sur Expedia
Great food, friendly staff, nice location. Clean and neat hotel.
Commentaires de Gestion de l’hôtel
26 janv. 2023 par Hotel Management , Gestion de l’hôtel
Thank you so much for the review. We really appreciate it.
par un voyageur
Publié le 17 janv. 2023 sur Expedia
Front desk called on my local phone before noon and demanded check out or would took out my luggages. Didn’t wanna extend but threatened to charge more. Didn’t not wanna charge to your room after service. I won’t stay at this place for free because your rights & dignity will be taken away. I don’t know why such a place listed on Expedia.
Commentaires de Gestion de l’hôtel
17 janv. 2023 par Hotel management, Gestion de l’hôtel
We are sorry for your experience. Our usual checkout time is 11AM. Nevertheless, for some guests unable to check out, we can always accommodate. It is a busy week and staff wanted to make sure the room is ready for the next guest.
par un voyageur
Publié le 18 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2019 par yonas, Gestion de l’hôtel
thank you very much
par un voyageur
Clean but noisy and far
Publié le 9 oct. 2019 sur HotelsHotel is nice, clean with very friendly staff, but far from Gondar's city center, where most major attractions are located and very noisy (there are two clubs just next to it that play loud music). Relatively expensive compared to similar hotels in the area.
Commentaires de Gestion de l’hôtel
14 oct. 2019 par Yonas, Gestion de l’hôtel
thank you very much dear leshem .
par un voyageur
Publié le 3 mai 2019 sur Expedia
We stayed here one night on our way to the Simien Mountains. The hotel was bright and clean. The staff were very attentive and gave great service. Our room was very clean, bed was comfortable. The shower in the bathroom was particularly nice, with sliding clear shower doors. Everything in the room and bathroom worked. There is a nice balcony outside the dining room where you can take your meals. We were very happy with this hotel.
Commentaires de Gestion de l’hôtel
5 mai 2019 par Plaza Hotel, Gestion de l’hôtel
Thank you so much for your review and for the very positive feedback.
par un voyageur
Hot rooms!
Publié le 30 avr. 2019 sur HotelsClean hotel in decent area BUT the rooms are far too hot (I’m guessing around 30C). No air conditioning or fans. No window screens or bed nets. So one must choose between being hot and buzzing mosquitoes (to say nothing of possible malaria risk). Either way, not conducive to sleep. Not recommended.
Commentaires de Gestion de l’hôtel
1 mai 2019 par Hotel Management, Gestion de l’hôtel
While we always strive to exceed our customer’s expectations, we are so sorry that our service didn’t meet your expectations. We value your input. It is that short period of time of the year where the temp likely rises.
par un voyageur de Toronto
Publié le 31 mars 2019 sur Expedia
I had accidentally booked the wrong night for our stay at the Gondar Plaza Hotel. When we arrived and I panicked about this, the staff was SO accommodating. They said no problem and were able to find us a room and we were able to sort out the finances quite easily. For that we are very thankful otherwise we wouldn't have a place to stay!
The staff were TERRIFIC. They gave us a room, helped us with directions, called us a taxi to the airport. Very accommodating and lovely.
It is a very clean and nice room and likely the better of the bathrooms we have seen at hotels. They restaurant has a cute balcony and the hotel is in proximity to other hotels and a big street. Not far from the core by a bajaj/auto/tuktuk.
My one very minor qualm is that we had mosquitos in the bedroom so it would be great to have a mosquito coil or netting on the windows but we managed to kill the few that were there and otherwise the room was great. Would highly recommend this hotel to stay in Gondar.
Commentaires de Gestion de l’hôtel
2 avr. 2019 par GPH, Gestion de l’hôtel
Thank you very much for your feedback.
