Note fondée sur 524 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Room phone was not working, table light not working, no soap, no tub drain cover, duty, oily floor, bad smell
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello David,We apologize for the inconveniences you experienced during your stay. Your feedback is valuable for us to improve our services. We encourage guests to report any issues to our front desk staff immediately so we can address them promptly and ensure a comfortable stay for all.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Manager, Gestion de l’hôtel
Hello Thewarit,We appreciate you taking the time to share your feedback with us. Your comments are valuable as we strive to improve our guest experience. If you have any further concerns or suggestions, feel free to contact our management team directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Hello Britney,We are thrilled to hear you enjoyed your stay with us! If you have any more feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
par un voyageur
Publié le 28 août 2024 sur Expedia
Staff was friendly, but Debbie at front desk made our stay remarkable. Her warm smile, helpfulness and overall friendly personality made our stay a memorable one.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Kimberly,We are delighted to hear that Debbie's exceptional service enhanced your stay with us. Our team strives to provide outstanding hospitality to all our guests. Should you have any future inquiries or require assistance, please do not hesitate to reach out to our management team.
par un voyageur
Ladies get a way
Publié le 25 août 2024 sur HotelsIt was very nice and clean and comfortable. Staff was very friendly.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Patricia,We appreciate your positive feedback on the cleanliness, comfort, and friendliness of our staff during your stay. Your satisfaction is our priority, and we are thrilled to hear that you had an enjoyable experience at our hotel. Please feel free to contact our management team for any further assistance.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Rolanda,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another memorable experience.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello SHERRIE,We're very happy to hear that you had a perfect stay with us! We look forward to welcoming you back soon for another memorable experience.
par un voyageur
Publié le 12 août 2024 sur Expedia
I did not like the fact upon opening the door to my room I was met with a man with a gun to my face. When I went downstairs to inform front desk that room was occupied, I was told that the person didn’t do their job.. No one called to check on me after the incident to see was I ok.. and have yet to speak to manager about this incident. I have not been able to sleep thinking about this incident and I have signed up for counseling and to talk with my lawyer…
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Jacqueline, We are extremely concerned to hear about the experience you have described and take matters like these very seriously. Your feedback will be shared with the appropriate teams to ensure the safety and security procedures are reviewed and followed. We encourage you to reach out to our management team to discuss this incident in further detail. Your well-being is our top priority, and we hope you find the support you need during this time.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Dale,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back in the future.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
The pool could use some cleaning the water was very cloudy and debris was in the water
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Teddy, We appreciate your feedback regarding the pool cleanliness. Your comments have been noted to ensure our facilities maintain high standards for future guests' enjoyment. Feel free to reach out to management for any further assistance with your concerns.
