Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Marc de Montreal
Ok
Publié le 8 août 2015 sur HotelsUn peu loin
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Moldy and upstairs guests started to party at 3am.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the issues you experienced during your stay. Cleanliness and guest comfort are our top priorities, and we will address your concerns about mold and noise. Thank you for your feedback, and we hope to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the 5-star rating! We're thrilled to hear you had a fantastic experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Quite comfortable
Publié le 2 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you found your stay comfortable. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Did not feel safe room rug in room smaller of mildew toilet stop working bed sheets was hard and felt abrasive.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re truly sorry to hear about the discomfort and safety concerns you experienced during your stay. Your comments regarding the rug, toilet, and bed sheets are important to us, and we will address these issues with our team. We hope to have the chance to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Unfortunately, my stay was unsatisfactory due to the fact that there was a roach on the bed while my wife and I were lying on it.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the unpleasant experience you encountered during your stay. This is not the standard we strive for, and we appreciate you bringing it to our attention. Your feedback is crucial for us to address these issues. Please reach out to us directly so we can make this right.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about what went wrong. Please reach out to us directly so we can address your concerns. Thank you for sharing your thoughts.Sincerely, Hotel Manager
par un voyageur
**Be aware**
Publié le 23 sept. 2024 sur HotelsAs soon as I stepped foot into the hotel room all you could was mold. The carpet was damp and they had a moisture bag hanging in the hotel room. The bathroom has some serious issues they need to attend to. The staff obviously know of the mold problem and should not be renting the room out. It can cause some serious medical issues for someone.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing this to our attention. We sincerely apologize for your experience regarding the mold and dampness in your room. Your health and comfort are our top priorities, and we take such concerns very seriously. We will investigate this issue immediately to ensure it is addressed. Thank you for your feedback, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
They were doing road const when we stayed but we didn’t hear them in the room, rooms were clean and people working there was friendly. The only part was the back where there was a big area and looked like workers stayed there or something, they didn’t bother us and we didn’t bother them. All in all a good place to stay
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your thoughtful review! We're glad to hear that you enjoyed your stay despite the road construction and found our rooms clean and our staff friendly. We appreciate your understanding regarding the back area. Your feedback is valuable, and we hope to welcome you back for another pleasant stay!Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the amazing 5 out of 5 review! We're delighted to hear you had a fantastic stay. Your support means a lot to us, and we can't wait to welcome you back!Sincerely, Hotel Manager
