Note fondée sur 497 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
86 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Doesn't deserve Best Western name

Publié le 27 avr. 2018 sur Hotels
I have been to many different Best Western in the world and I choose them because I know what to expect. That's why I chose this one but were really disappointed : smelly room, noisy, poor level of equipment, ... Even if the personal was very smart, I will not come back.
Commentaires de Gestion de l’hôtel
1 mai 2018 par Scott Baker-owner, Gestion de l’hôtel
Hello Sylvain, this is Scott, hotel owner. I am very sorry I did not provide you with a good experience. Was there another room available that would have better met your needs? I hope you gave us a chance to make you happy. My staff and I are dedicated to meeting or exceeding the expectations of our guests. If we know you are unhappy about something, we will do our best to fix the problem.
3 sur 5
par un voyageur

Publié le 17 oct. 2024 sur Expedia
Stairway was torn down
Commentaires de Gestion de l’hôtel
22 oct. 2024 par C. Holloway-Front Desk Associate, Gestion de l’hôtel
Thank you for the feedback. Yes, we have one stairway, of many, in the process of removal right now for the safety of our staff and guests in an ongoing effort of maintaining/improving our hotel grounds. We certainly hope this does not deter you from staying with Us in the future if you are ever in the area again. Thank you!
5 sur 5
par un voyageur

Publié le 16 oct. 2024 sur Expedia
Didn't care for the train but everything else was fantastic
Commentaires de Gestion de l’hôtel
17 oct. 2024 par C. Holloway-Front Desk Associate, Gestion de l’hôtel
Thank you so much for the great rating! I am very happy we provided a great stay for you.
3 sur 5
par un voyageur

Publié le 15 oct. 2024 sur Expedia
Location wise, the hotel was really convenient for my stay. The beds are comfy however the room is a little outdated and is in need of upgrading
Commentaires de Gestion de l’hôtel
15 oct. 2024 par C. Holloway- Front Desk Associate, Gestion de l’hôtel
Thank you for your feedback! I'm sorry we were unable to provide an excellent stay for you, despite offering a better room for you. I sincerely hope you visit us again in the future as we are continually working on updating and improving rooms!
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
I really had a pleasant stay in Goshen. The desk manager Scott was very friendly and helpful. He informed me of the pet fee which is $15/night and directed me to the complimentary coffee and breakfast. I was allowed to check-in 2 hours early which was wonderful as I was tired from my drive. The pet area outside is lovely! Lots of green grass, a gazebo and well-stocked with waste bags. The area was well-maintained and very clean. I took my puppy there several times per day!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par C. Holloway- Front Desk Associate, Gestion de l’hôtel
Thank you for the wonderful review Maria! We are so happy we could provide you with an enjoyable stay. We hope to see you again on your next visit.
4 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par C. Holloway- Front Desk Associate, Gestion de l’hôtel
Thank you for the rating. We hope to see you again on your next visit to Goshen!
5 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par C. Holloway- Front Desk Associate, Gestion de l’hôtel
Thank you for such a wonderful rating. We are happy we provided an enjoyable stay for you.
5 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Expedia
Really enjoyed the price
Commentaires de Gestion de l’hôtel
6 oct. 2024 par C. Holloway- Front Desk Associate, Gestion de l’hôtel
Thank you for the great rating!
5 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par C. Holloway- Front Desk Associate, Gestion de l’hôtel
Thank you for the great rating. We're glad you enjoyed your stay.
4 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par C. Holloway- Front Desk Associate, Gestion de l’hôtel
Thank you for the great rating! We hope you come back to visit us on your next trip!