Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
2,0 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juin 2022 sur Expedia
You need carpeting upstairs- the amount of stomping around at 530am over the weekend was frustrating.
I also understand not serving food right now- however to expect guests to not eat in the comfort of their own rooms and expecting them to eat out in a common area but not serving food is a little hypocritical to be honest.
The facility was nice, i liked being able to come and go as i pleased.
par un voyageur
Great place
Publié le 29 oct. 2021 sur HomeAwayThe Inn was great, self check in was easy, the room was exactly as listed and the place was clean and quiet. The only issue we had was that the property manager uses Hosteeva instead of Vrbo for bookings so after paying Vrbo I received an email from Hosteeva saying my payment didn't go through. I had to submit a separate payment to Hosteeva which seemed a little sketchy at first, but it turned out fine. I would suggest booking directly with Hosteeva for the property to save yourself the Vrbo fee for a property they didn't actually book for you.
Commentaires de Gestion de l’hôtel
29 oct. 2021 par VrboOwner, Gestion de l’hôtel
Wow, thank you so much for staying with us and taking the time to leave us such a great review. We appreciate it a lot! We are thrilled to hear that you liked the Inn and had an enjoyable stay, especially for the smooth self-check-in/out process. We’re so glad that you loved the location as well. We will pass on to our housekeeping staff your compliments on how clean the unit was. They always enjoy hearing from our guests. We hope the rest of your travels were wonderful, safe, and we can’t wait to have you stay with us again. We manage a wide range of rentals across the country and you're more than welcome to choose the one best matching your needs and expectations. Until next time! Vivien, Team Hosteeva
par un voyageur
Exceeded My Expectations
Publié le 4 oct. 2021 sur HomeAwayThe rooms were clean and tidy. The common areas were spacious and really nice. The manager texted us a few hours before our arrival to check in. I would definitely recommend Brook Road Inn and would stay there again if in the area.
Commentaires de Gestion de l’hôtel
6 oct. 2021 par VrboOwner, Gestion de l’hôtel
Hi, Maura! We’re happy you’ve had a fantastic time with us. Thanks for your trust, we’re grateful for amazing guests like you. Hope to see you again soon at any of our plentiful units throughout the country. Vivien, Team Hosteeva
