Ratings based on 235 Guest Reviews
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4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 26, 2024 on Expedia
Very spacious hotel with free hot spring, foot bath, ice cream and manga reading area. It's close to gotemba outlet only 10 mins drive so can shop till late. There is a very nice park next to it too. We had breakfast at the cafe nearby about 5 mins walk. Overall great stay and would love to be back.
by A traveller
Posted Jan. 17, 2024 on Expedia
Clean and cozy place. Beautiful view of Fuji. Staff is nice.
by A traveller
Posted Dec. 15, 2023 on Expedia
by A traveller
Posted Nov. 25, 2023 on Expedia
Lovely location, great facilities especially the footbath that overlooks Mount Fuji. Great staff who were extremely helpful. Thank you.
by A traveller
Posted Nov. 25, 2023 on Expedia
Great price... Outstanding location, hot springs and free yaki soba...
by A traveller
Posted Oct. 31, 2023 on Expedia
A beautiful new and modern hotel with natural materials used to decorate walls and flooring. The onsen area is beautiful. Tattoos allowed of covered. Rooms on the small side but very comfortable with free water and jelly in fridge. There’s nothing in the surrounding area other than a forest area beside the hotel and it’s some distance from the station but the views from the roof top of Mt Fuji were fantastic. We went up for sunrise and weren’t disappointed. We hiked Mt Kintoki the following day and again had amazing views of Mt Fuji. I’d definitely stay here again.
by A traveller
Posted Oct. 14, 2023 on Expedia
Good spread of breakfast and not forgetting free coffee, probiotics drinks, ice cream and soba noodles at certain timings.
The only shortfall is limited dining in the vicinity
by A traveller
Posted Sep. 17, 2023 on Expedia
by A traveller
Posted Sep. 12, 2023 on Expedia
The rooms are spacious and comfortable. The roof top foot bath has a spectacular view of Mount Fuji which I enjoyed very much.
by A traveller
Posted Sep. 2, 2023 on Hotels