Note fondée sur 199 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Tumorrama
Publié le 1 août 2024 sur Expedia
Fabulous location, the room was clean and neat. Would recommend and would definitely stay again!
Commentaires de Gestion de l’hôtel
2 août 2024 par Sarah Albrighton, Manager , Gestion de l’hôtel
Hi Kelly, Thank you for your fabulous review! We're thrilled to hear that you enjoyed our convenient location and found your room clean and neat.Your recommendation means a lot to us, and we look forward to welcoming you back for another stay!Best regards,
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Beautiful! Modern, spacious and very clean. Great location with secure parking.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sarah , Gestion de l’hôtel
Thank you for the visit and Kind words.Sarah Albrighton Property Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sarah , Gestion de l’hôtel
Thank you for your wonderful review. Thanking you,Sarah AlbrightonProperty Manager
par un voyageur
Publié le 23 juill. 2024 sur Expedia
The staff were very welcoming. Location was good and the room was amazing.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sarah , Gestion de l’hôtel
Thank you for the visit and Kind words.Sarah Albrighton Property Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
It is the second time in two weeks that I have not had someone clean the apartment during my stay. Last time I complained twice about the range hood not working and had to leave the food open for ventilation during a freezing winter night. I also asked for the room to be cleaned during the last stay and twice for the range hood to be fixed but this was not done and no one ever got back to me as to why . So 3 times room was not cleaned
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sarah , Gestion de l’hôtel
Thank you for your review, the head of housekeeping will be looking into this so we can prevent future issues.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Sarah Albrighton, Manager , Gestion de l’hôtel
Dear Andrew,Thank you for your perfect score of 10/10! We are delighted to hear that you had such a positive experience with us. Your feedback is greatly appreciated and encourages our team to continue providing exceptional service.We look forward to welcoming you back to Quest Goulburn in the future!Warm regards,
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Really good except we asked twice for the range hood to be fixed and the room service, which never happened so we had to cook with the door open in freezing cold weather. Not happy.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Sarah Albrighton, Manager , Gestion de l’hôtel
Dear Elias,Thank you for taking the time to share your feedback. I am very sorry to hear about the issues you experienced during your stay, especially with the range hood and room service. This is certainly not the standard of service we aim to provide.Your comments have been noted, and we will ensure that these issues are addressed immediately to prevent future occurrences. We appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,
par un voyageur
Quest Goulburn Yes do stay here!
Publié le 11 juill. 2024 sur HotelsReceptionist was lovely extremely helpful. Great shower!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Kaitlyn, Gestion de l’hôtel
I'm glad you had a nice stay! We hope to see you soon :)
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Sarah Albrighton, Manager , Gestion de l’hôtel
Dear Kaylie,Thank you for the fantastic review! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon.Best regards,
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Wonderful and extremely helpful staff.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Sarah Albrighton, Manager , Gestion de l’hôtel
Dear Elias,Thank you for your kind review! We're delighted to hear you had a great experience with our staff. Mikayla and Beth will be thrilled to know they made such a positive impact on your stay. We look forward to welcoming you back soon.Best regards,
