Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Seattle, WA
Wonderful place, poor experience with property mgmt
Publié le 7 août 2024 sur HomeAwayThis is a lovely appointed condo in the heart of Government Camp. The homeowner has taken extra care on the furnishings and extra conveniences in the home. We were very comfortable staying here. A few issues with the property mgmt (Vacasa). They stated in their email that if were checking in after 10 p.m. (we were) then we should contact them (we did). They told us it should not be an issue and to disregard the notice. Sure enough, we were not able to access the front door and were stuck outside while we tried to gain access. We think the homeowners have a lovely place but the property management could use improvement.
Commentaires de Gestion de l’hôtel
25 août 2024 par VrboOwner, Gestion de l’hôtel
Hi, Ellen, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!
par un voyageur
Great place!
Publié le 22 mars 2024 sur HomeAwayIt is as described and super close to the tram stop to head up the mountain. Highly recommend
par un voyageur
Great condo, clean and fun for kids
Publié le 16 mars 2024 sur HomeAwayGreat stay, very comfortable and nice to have underground parking with all the snow. Close to ski lifts.
par un voyageur
Golden Poles
Publié le 11 févr. 2024 sur HomeAwayFantastic location, great layout and facilities. All good until we noticed all the cabinet handles in the kitchen were sticky and found some cups with coffee dried inside and down sides plus flatware had food residue on them. Figured the cleaning people didn’t check if dishwasher was run and put them away thinking they were clean. We will definitely stay here again but will check handles, dishes and flatware next time before we use them.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience due to the issues in the home. Please know that this has been forwarded to our local operation manager to avoid future complaints. We do hope we will have another chance to host your stay.
par un voyageur
Great Spacious Condo. Beautiful. Couple of housekeeping issues
Publié le 2 mai 2023 sur HomeAwayThis is a wonderful spacious and comfortable condo in Govy and I would 100% stay again.
A couple of things were frustrating but more to do with Vacasa housekeeping/management not the condo itself.
- TV did not work properly/Remote was not functioning, no spare batteries if that was problem, just did not work - called about this, chatted with Vacasa no one even called back, we were hoping to have people over to watch Sounders game and could not.
- Old coffee in coffee pot. No ground coffee available, had to go buy some, isn't it expected to have coffee in a vacation rental at least for first day? There were K-Cups for Keurig hidden in a box in cupboard but after setting up, the Keurig didn't operate.
- We got there right at check in time but condo was not ready and we had to wait
- And under bed in one of bedrooms was a bunch of stuff maybe from previous guests.
Again, actual condo was fantastic.
par un voyageur
Very nice!
Publié le 6 avr. 2023 sur HomeAwayWe enjoyed everything about this place! It was lovely and perfect for what we needed. The kitchen was large and had everything we needed. We would love to come back!
par un voyageur de Warrenton, Oregon, USA
Spring Ski Trip
Publié le 23 mars 2023 sur HomeAwayComfortable property for our family of six and a pet with room for more. All the conveniences of home and a comfortable bed. Great location next to the slopes of Timberline and Mt Hood Meadows. Thanks for a great stay!
par un voyageur
Wonderful stay
Publié le 19 déc. 2022 sur HomeAwayThe place is great, comfortable clean and great location.
par un voyageur
Beautifully updated and great location
Publié le 4 déc. 2022 sur HomeAwayBeautifully updated and great location
par un voyageur
Publié le 11 sept. 2022 sur Expedia
Unfortunately the day we checked in, the utility company decided to cut all electricity in the county. We did not get to enjoy our stay as booked in this lovely condo.
