Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montana
5 stars for the home. 0 stars for vacasa management
Publié le 9 sept. 2024 sur HomeAwayThe house is great. Right in govy and easy access to all mt hood’s best spots. Would have loved a 3rd bathroom for how many people can stay here but we made do. Beds are comfy. Lots of stuff for kids and pets. Did not use the hot tub. We were here on a hot weekend and there was one tiny fan aside from the two ceiling fans, could’ve used a box fan. Also be aware that the temperature differential between the basement and the main floors is considerable, at least 15 degrees. Overall a really lovely place. Found vacasa management super annoying, so many texts leading up to and during our trip, purchase early check in, purchase late checkout, a text notification that they were going to send a text notification the next day, etc. Swear i got like 20 texts from them during the three days I was there. Just leave me alone and let me enjoy my trip!
par un voyageur
Great Location
Publié le 13 déc. 2023 sur HomeAwayThis house is right off the ski slopes.
I was unable to communicate prior damage (door scratches on master bedroom door,) leaking dishwasher, and bathroom fan in master do not work. Hot tub has a heating issue and would report wrong temps and shut down.
Home is beautiful. So much space for all of our guests. Really a great space in a great location.
Better communication with the property manager and a few minor fixes needed.
Also no checkout instructions on paper. When I extended my stay for late checkout it disappeared in my VRBO manager and I could not find and follow checkout instructions.
Commentaires de Gestion de l’hôtel
19 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for bringing these issues to our attention. We work hard to ensure our homes are well-maintained and ready for guests and thank you for your valuable feedback. We will work hard to ensure that any additional repairs/replacements are taken care of in a timely fashion. The doors are in the process of being replaced/repaired and the fan switch was changed out after your departure. We will make sure to provide more detailed instructions for the hot tub as well as for our checkout procedures. Additionally, we advise guests to use our Trip Manager portal, as it has pertinent info you need for your stay, including check-out information. Thank you again for your feedback and for being our guest. We hope to host you again.
par un voyageur
Would definitely come back!
Publié le 8 déc. 2023 sur HomeAwayReally enjoyed our stay here. Great family and dog friendly place. Hot tub was great.
par un voyageur
quintessential mountain chalet
Publié le 5 déc. 2023 sur HomeAwayThe perfect Government Camp Chalet if the hot tub was functioning. Aside from the location, the hot tub was a major reason why we rented this home however it did not heat past 76 deg the whole weekend. Definitely check to see if the hot tub is functioning before renting if having one is important to your getaway.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Fun time on the mountain
Publié le 14 août 2023 sur HomeAwayWent with friends for a summer trip to see a meteor shower. It was great to be up on the mountain and have a big porch for stargazing. We had 8 adults (2 couples and 4 singles), and I would say that is pretty much the maximum. We maybe could have fit in 1 more if they were in a couple, but I was glad we had a no-show couple because there's only 2 private rooms with large beds. Kitchen is awesome for cooking for a group, lots of room around the house for activities, and of course, close to Mt Hood stuff like Trillium lake.
Commentaires de Gestion de l’hôtel
30 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Eleanor, thank you for your feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Govvy camp bonanza
Publié le 22 mai 2023 sur HomeAwayAwesome house with lots to do! Easy walk to the Ratskeller, accommodates a large group well, pool table is sweet, hot tub was well maintained and we were left with the tools to keep it clean. Kitchen is well set up for cooking large meals, beds are cozy, bathrooms are nice, overall this place is fantastic. We had a great ski vacation 😎
par un voyageur
‘23 Spring Break
Publié le 13 avr. 2023 sur HomeAwayThe house was very clean, spacious, excellent for multiple family groups. The 6 yo loved the hot tub! Great selection of games and toys; very child friendly! Close to skiing and plenty of snow outside the house to play in ( in mid-April!). Would be great in the summer too; we’ll be back!
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi, Kristine. Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
Great cabin rental in Govy
Publié le 18 avr. 2022 sur HomeAwayVery clean, description of property accurate, reliable WiFi. Kitchen was well stocked with cooking items, etc. This property will be on our list for return visit.
par un voyageur
March stay, skiied and hiked
Publié le 17 mars 2022 sur HomeAwayReally enjoyed the stay, great set up, nice kitchen amenities. Clean, quiet. Hot tub was great. Easy access to trails in area as well as town. Road can get icy so may need chains to get to if there's a lot of snow on ground.
par un voyageur
Perfect cabin!
Publié le 9 mars 2022 sur HomeAwayThis was by far one of our favorite rentals. The location was perfect and so was the space. Great place for families!
