Note fondée sur 19 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
86 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 janv. 2024 sur Hotels
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 août 2019 sur Hotels
3 sur 5
par un voyageur

Decent, but certainly not luxury

Publié le 24 févr. 2019 sur Hotels
Building was old, so we're the furnishing and appliances. But everything works. No air-conditioning, no lifts. Definitely not a neighborhood you want to walk around at night, but conveniently close to St George's Park cricket stadium. Friendly staff.
Commentaires de Gestion de l’hôtel
7 mars 2019 par Dianne, Gestion de l’hôtel
Thank you for taking the time to review 10onCAPE. I have forwarded this information to the owner. Regards Management
4 sur 5
par un voyageur

Publié le 1 oct. 2018 sur Hotels
The room was nice and comfortable. The traffic in Cape rd was a bid noisy and I struggled to fall asleep, but for one night, it was okay. We could not connect to the wifi. I think that needs a bit attention.
Commentaires de Gestion de l’hôtel
5 oct. 2018 par Dianne, Gestion de l’hôtel
Thank you for your review. Unfortunately 10onCAPE is situated on the main road and it might be a struggle for some light sleepers. Should you book again, I would suggest you request an apartment away from the road. This might help. My Sincerest apologies for the Wifi issue. We were having troubles with our service provider but all seems to be working again. Thank you for choosing 10onCAPE. I hope you have arrived to your next destination safely, and we hope to hear from you soon. Regards Dianne
5 sur 5
par un voyageur

Muy buen hotel , en muy linda ciudad.

Publié le 10 juin 2018 sur Hotels
Buena recepción, fácil check in , información, dentr del horario de recepción. Habitación súper confortable, estacionamiento , bien ubicado. Muchas gracias.
Commentaires de Gestion de l’hôtel
28 juin 2018 par Dianne, Gestion de l’hôtel
Thank you do much for your positive review. We are thrilled that you were happy with your experience with us. We hope top see you again soon. Regards Dianne
4 sur 5
par Mpho

No room service during public holidays

Publié le 28 déc. 2017 sur Hotels
Rooms were not cleaned on public holidays, it was disgusting to use same towels for 3 days. We had to buy our own toilet papers.
Commentaires de Gestion de l’hôtel
23 mai 2018 par Dianne, Gestion de l’hôtel
Good afternoon Mpho, I trust you are well. Thank you for your review. We apologise for the inconveniences caused. 10onCAPE do put notices up in all the apartments informing the guests of times staff will be in and out and office times. Although we are fully self-catering, we do supply loo paper, fresh towels and coffee and tea on arrival. To avoid confusion in future, we will inform each guest individually and stock up on the essentials like the loo paper. Again, we do sincerely apologise for the inconveniences caused. Regards Dianne
4 sur 5
par un voyageur

Publié le 2 déc. 2017 sur Expedia
The staff were great. Very helpful and friendly! However the location was not so great. In walking distance to most things except the beach and the area that surrounds the hotel is not entirely safe, especially after dark.
Commentaires de Gestion de l’hôtel
23 mai 2018 par Dianne, Gestion de l’hôtel
Good day, I trust you are well. Thank you so very much for your feedback. Unfortunately we are based on a busy road where there are many people passing through. 10onCAPE are quite strict on our safety. We have remote controlled gates, cameras, alarms in every apartment, have Atlas Security park near by at night and electric fencing. We really value the safety of our guests and try our best to make our clients feel as safe as possible. Thank you again for your feedback. Keep well. Kind regards Dianne
4 sur 5
par Zoe

Shame about Port Elizabeth

Publié le 2 juin 2017 sur Hotels
I booked 10 on Cape because it was on a main road - thought safety - and 10 minutes walk from a whole load of restaurants. When we got there, we had to get through a gate. I thought 'fair enough'. We couldn't check in as we were a bit early, but the receptionist/owner? took all our details, gave us the keys and said come back in 30 minutes and the apartment would be ready. 'How long to walk to the bars/coffee shops?' I asked. No you don't want to walk, came the reply, it's not safe. This was at 1.30pm in the afternoon. That put a dampener on things. It's not the apartments fault, but I do like to wander. Good news is that an Uber is only 20Rand to Stanley Street where there are loads of restaurants and bars. The beachfront is a short drive away and is lovely. We did have a great time and the apartments are really lovely and well catered, but I'm glad I wasn't in Port Elizabeth for more than one night. If my review were for the apartments alone, I would give them 4*. If you have to stay in Port Elizabeth then I would recommend 10 on Cape
Commentaires de Gestion de l’hôtel
23 mai 2018 par Dianne, Gestion de l’hôtel
Good day Zoe, I trust you are well. Thank you so very much for your feedback. Unfortunately we are based on a busy road where There are many people passing through. 10onCAPE are quite strict on our safety. We have remote controlled gates, cameras, alarms in every apartment, have Atlas Security park near by at night and electric fencing. Because we are all ladies that work here, we wouldn't advise any lady to be walking in the streets. Although we have never had an incident happen during the time I have been working here or have felt unsafe, we do worry about the safety of a lady on her own. Rather safe than sorry. We really value the safety of our guests and try our best to make our clients feel as safe as possible. Thank you again for your feedback. Keep well. Kind regards Dianne
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de C

A Fantastic Stay

Publié le 6 déc. 2016 sur Expedia
I had a great time in this luxury apartment complex, and Diane at reception was very gracious and helpful.
Commentaires de Gestion de l’hôtel
23 mai 2018 par Dianne, Gestion de l’hôtel
Good Day Musa, Thank you for your lovely review. We would like to offer you a discount on your next visit as a regular client. Have a lovely day, We hope to see you soon! Kind regards, Dianne
5 sur 5
par un voyageur

Simply the best self catering in PE

Publié le 5 déc. 2016 sur Hotels
The staff are very professional and attend to your needs & requirements to make your stay most memorable. Thank You Diane and your staff you guys are the best in PE
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