Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fui enganada
Publié le 6 janv. 2020 sur HotelsO quarto não condiz com o apresentado no site
O atendente nos direcionou para outro lugar que fedia e com a agua que saia da torneira marrom. Voltamos para reclamar, ele queria cobrar outro valor pela mudanca do quarto. Negamos a pagar e assim sendo, nos mudou de quarto, que estava disponível. Nao entendi porque fez isso com a gente, que iriamos passar somente uma noite.
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Ben, Gestion de l’hôtel
Esta foi uma reserva on-line e eles foram mostrados para a unidade que eles reservaram. A África do Sul tem uma crise hídrica e tentamos fazer a nossa parte na conservação da água. A unidade de orçamento que eles reservaram (taxa de R890por noite para 3 pessoas) usa água de poço para tomar banho, que às vezes apresenta uma ligeira descoloração bronzeada. Não sei o que o fedor era como eu pessoalmente registrei os convidados e não cheirava nada. Devido ao hóspede ter medo de tomar banho? Eu os atualizei para um apartamento de 4 **** na Bluewater Beachfront Guesthouse, pois temos 4 estabelecimentos em Bluewater Bay que custam R2400 por 3 pessoas por noite, sem nenhum custo extra.
par un voyageur
Appreciation
Publié le 7 août 2019 sur HotelsWas amazing
Commentaires de Gestion de l’hôtel
7 août 2019 par Ben, Gestion de l’hôtel
Thanks Tsepang. Was awesome to have you as our Guest..Regards
Ben
par un voyageur
Publié le 31 juill. 2019 sur Hotels
it is a nice place place to stay, however, we needed to wait for assistance when we arrived as everyone was running about in diferent directions seemingly not knowing how to cope , we were constantly asked to move our vehicle as there is not enough parking space, and people were knocking on the door checking for fire alarms. wifi was free but password was not offered to us, paid for breakfast for 4 days only ate once as the food were prepared for contractors and not visiting guests, no options to chose the hot meal.
par un voyageur
Publié le 27 févr. 2019 sur Hotels
Staff were friendly,the room was clean,but the bathroom did not have a door/curtain,which was uncomfortable for us.The location is nice,we could see the sea from outside our room.
Commentaires de Gestion de l’hôtel
6 mars 2019 par Ben, Gestion de l’hôtel
Thank you Antoinette for your feedback. We will address
the bathroom door
Regards
par un voyageur
Publié le 24 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2019 par Ben, Gestion de l’hôtel
Thank you
par un voyageur
Não correspondeu às expectativas.
Publié le 10 sept. 2018 sur HotelsNão ficamos no Bluewater Guesthouse, nos falaram que deram um upgrade e ficamos em outro local, a uns 500 metros, estava chovendo, e para tomarmos o café da manhã tínhamos que nos deslocar e tomar chuva,
par un voyageur de NY
Publié le 4 sept. 2018 sur Expedia
Beautiful comfortable home with a view in the beach. Ideal for larger groups.
par un voyageur de Johannesburg
Budget Accommodation with Attitude
Publié le 9 mai 2018 sur HotelsThe accommodation is budget in every way. Upon arrival, the TV service was not working, so I was upgraded for free to a bigger unit. The unit was more spacious but poorly serviced. Very grimy fridge, and no soap in the dispensers in the bathroom. After receiving some attitude from the staff, I managed to get a new soap refill. The batteries for the aircon remote control was also flat. After checking out, I received a call from management to apologise for my experience, and was assured that steps would be taken to remedy it for future guests.
par un voyageur
Mysigt hotell med trevlig och hjälpsam personal.
Publié le 26 déc. 2017 sur ExpediaVi anlände sent på juldagen den 25/12 och ville gärna gå ut och äta. Många restauranger var stängda men med hjälpa v receptionen fick vi till slut tag på ett bord. Familjerummet är stort, med kök och rymlig gemensam yta.
par Susanne
Top Lage***grandioses Preis-Leistungsverhältnis!!!
Publié le 27 nov. 2017 sur HotelsTop Lage mit bestem Meeresblick und Strand vor der Tür!!!!
Commentaires de Gestion de l’hôtel
11 déc. 2017
thank you ................blessings to you and your family..happy holidays
