Note fondée sur 252 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 déc. 2018 sur Expedia
La vue sur l’océan la piscine et la beauté de l’hôtel.
Commentaires de Gestion de l’hôtel
1 janv. 2019 par Eddie , Gestion de l’hôtel
Dear Sir, thanking you most kindly indeed for your favourable comments. Much appreciated in deed. Kindest regards. Eddie van Zyl General Manager
par Alain de Suisse
Hôtel pratique et proche de la mer
Publié le 13 nov. 2017 sur HotelsPratique, facile d'accès, sûr, parking fermé et proche des chambres, vue sur la mer. Chambre spacieuse et confortable. serait parfait avec un restaurant dans l'hôtel.
Commentaires de Gestion de l’hôtel
21 nov. 2017
Dear Alain
Thank you for taking the time to review our lovely hotel. We are very happy that your stay was good and sincerely appreciate your great feedback and rating. We look forward to welcoming you as our guest again soon.
With kindest regards
The CLHG Team
par RAYMOND
Vue sur Mandela bay
Publié le 10 janv. 2017 sur Hotels2 jours avec vue sur Mandela Bay, casino, boutiques et restaurants à proximité.
par Ghislain
Publié le 8 nov. 2015 sur Hotels
par Monique de COUBEVOIE
Séjour de rêve à Port Elizabeth
Publié le 14 sept. 2015 sur HotelsUn séjour mémorable dans un cadre absolument fantastique. L'hôtel est beau et situé en face de l'océan. De ma chambre, j'avais une superbe vue sur la plage baignée de soleil, c'était génial ! Le petit déjeuner aussi est excellent. J'y reviendrai avec plaisir. Je vous
le recommande vivement !
par un voyageur
Publié le 8 juill. 2024 sur Expedia
A secure functional chain hotel with plenty of parking. Our room was large although the bathroom felt a bit dated. The staff on reception didn't go out of their way to explain what facilities the hotel had or what was in the surrounding area. We found the swimming pool by accident. They didn't have a map available either.
On our first night we ate in the hotel restaurant. Although for most of the time there was only us and one other table the service was slow. When our meals eventually arrived they were no more than luke warm. It took over 20 minutes for a bottle of sparkling mineral water to arrive. When it did it clearly had been shaken up on it's way as it sprayed out all over the table. After we had signed the bill so that it could be put on our room the waitress came to our room and said that we had to pay for it separately. We ate out on our second night!
Although there were a lot of notices about saving water due to a drought when our room was serviced the towels were changed, even though we were only staying two nights, and the face cloth disappeared.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par CYPE, Gestion de l’hôtel
Dear DavidThank you for taking the time to provide feedback on your recent stay. It is clear that our team did not deliver the best service you would come to expect from the hotel. We apologies for the lack of attention and we will most defiantly attend to rectifying the situation.
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Unfortunately our very special occasion only ended up with disappointment and food poisoning from undercooked frozen (as we were informed later by staff) fish which was sent back along with my undercooked steak. We reported the fish to the manager who did not offer any compensation and informed us he would investigate and get back to us - we're still waiting well after 2 weeks. Our last night - disappointment again - and we unfortunately decided to eat at the restaurant again - to play it safe ... salad and pizza. Very underwhelming - the pizza base tasted as if it were a standard supermarket base and not a fresh base.
The wine list became limited as several of the wines we chose on different occasions were out of stock.
The room was clean, but we needed to air the room each day due to the cleaning agents being used. The pillows were new, but either too large or too soft - frustrating - but they did provide us with extra soft ones to sort it.
Parking, security was all good. In general, the staff were friendly and helpful.
The beach views from the balcony are excellent, though, not their fault, the traffic noise is continuous.
The gym, while small, was adequate for a small workout and it was nice to be able to use the bikes while looking out to the ocean.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par CYGQ, Gestion de l’hôtel
Dear ReneThank you for the feedback received. I do apologize for the delay in response.We profusely apologies for the poor experience you encountered at the restaurant. The conclusion of our investigations into the allegations of food poisoning, as well as the laboratory tests done, precludes the possibility of food poisoning at the hotel. The housekeeping and beverage service delivery matters has been addressed with the relevant department to best prevent re-occurrence.Kind regardsCourtyard Hotel
par un voyageur
Publié le 26 mars 2024 sur Expedia
Great view
Commentaires de Gestion de l’hôtel
27 mars 2024 par CYPE GQ, Gestion de l’hôtel
Dear LouiseWe are delighted to note that the team delivered on your expectations.Thank you for being our guest and we hope to welcome you back soon.Kind regardsCourtyard Hotel
par un voyageur
Publié le 24 mars 2024 sur Expedia
Lovely staff great sleep and great view.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Courtyard GQ, Gestion de l’hôtel
Dear LouiseThank you for the positive review. We are delighted that you had a good experience. We hope to welcome you back soon.
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Courtyard Hotel, Gestion de l’hôtel
Dear DenisThank you for taking the time to complete a review.We hope to see you again soon.
