Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,4 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Paxton not so luxury apartments
Publié le 28 févr. 2024 sur HotelsFor the price paid for a “luxury” establishment extremely dissatisfied! NO AIRCON OR FAN 32degree days, oh its a new place was the response…huh😡 I booked into the wrong Paxton the actual hotel is R700 per night cheaper in a better area with AIRCON!!
Commentaires de Gestion de l’hôtel
4 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Good Day Brett, Thank you for choosing the Paxton Luxury Apartments and for taking the time to write a review! Our whole team works very hard to keep all our guests happy. Kindly note that as stated online, we do not have any fans and/or aircons in our Apartments however it is important to note that we in fact were able to arrange an air-cooler for your Apartment for the entire stay with us. Once again, thank you kindly for taking the time to write a review. We aim to provide a truly unique experience and pride ourselves on clean hospitality and a great rooftop experience. Keeping our guests happy is a number one priority and with this said we would like to welcome you back again. With Kind Regards, Guest Relations Manager.
par un voyageur
Publié le 24 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Good Day Leigh, Thank you for choosing the Paxton Luxury Apartments and for taking the time to write a review! Our whole team works very hard to keep all our guests happy. We note that you have rated 2/5 and would like to enquire what happened so that we may investigate accordingly.Once again, thank you kindly for taking the time to write a review. We aim to provide a truly unique experience and pride ourselves on clean hospitality and a great rooftop experience. Keeping our guests happy is a number one priority and with this said we would like to welcome you back again. With Kind Regards, Guest Relations Manager.
par un voyageur
Publié le 16 sept. 2023 sur Hotels
par un voyageur
Publié le 7 janv. 2023 sur Hotels
Staff were extremely friendly. Excellent location. Views are lovely. Drain in the shower was extremely smelly and most unpleasant. Found cockroaches in two of the rooms, floors were not cleaned, there were bits of chips next to the couch and even after cleaning the room the next day the chips were still on the floor, floors were dirty as though it was not swept or cleaned. No full lenght mirror or tissue box in rooms, safes were not working in all three of my booked rooms. Upon returning to the apartments you needed to get out of your vehicle to look for the security guard so that he can open the gate for you.
Commentaires de Gestion de l’hôtel
9 janv. 2023 par Reservations, Gestion de l’hôtel
Dear AishaThanks so much for bringing your issues to our attention and please accept our apologies for any inconvenience that you might have experienced. We always appreciate constructive criticism and will take your suggestions to our management for further perusal we will be in contact with you and solve this matter.Once again, we apologize for any inconvenience and assure you that we will do our very best to improve on all issues mentioned.With much thanks and regardsReservations
par un voyageur
Publié le 8 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2022 par Reservations, Gestion de l’hôtel
Thank you for choosing the Paxton Luxury Apartments and for taking the time to write a review!
We aim to provide a truly unique experience and pride ourselves on clean hospitality and a great rooftop experience. Keeping our guests happy is a number one priority for us and we hope that you will allow us to welcome you back.
With kind regards,
Reservations
par un voyageur
Great place
Publié le 19 juill. 2022 sur HotelsI love the pool area with the braai facilities and seating area. Great to enjoy the sea views. Also great that there is laundry facilities.
Commentaires de Gestion de l’hôtel
21 juill. 2022 par Reservations, Gestion de l’hôtel
Good day Chelsea,
Thank you for choosing the Paxton Luxury Apartments and for taking the time to write a review! We are glad that you appreciated our location, facilities and welcome.
We aim to provide a truly unique experience and pride ourselves on clean hospitality and a great rooftop experience. Keeping our guests happy is a number one priority for us and we hope that you will allow us to welcome you back.
With kind regards,
Reservations
par un voyageur
Publié le 17 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 avr. 2022 par Ethan, Gestion de l’hôtel
Good day Suzanne
Thank you for choosing Paxton Luxury Apartments and for taking the time to write a review! We are so glad to receive feedback from you. Our apartments aims to provide a truly unique experience,, your suggestions means a lot to us and feedback and we take everything to heart that you mentioned and will definitely work on everything we will be in the process of getting aircons in our rooms. Thank you for your review once again.
Sincerely
Reservations
par un voyageur
Publié le 14 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2022 par Ethan Pienaar, Gestion de l’hôtel
Good Day Zikhona
Thank you for choosing Paxton Luxury Apartments and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.
Our apartments aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations, your suggestions means a lot to us and feedback but thank you for your feedback. We look forward to welcoming you back to our apartments in the future.
Sincerely
Reservations
par un voyageur
Best stay ever!
Publié le 31 déc. 2021 sur HotelsBest accommodation we have ever stayed at. So spacious. Gorgeous views. Brand new equipment. Stand alone bath was a highlight. Staff so friendly and helpful. We will highly recommend Paxton.
Commentaires de Gestion de l’hôtel
31 déc. 2021 par Ambeswa, Gestion de l’hôtel
Good day valued guest.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved to stay with us. Your satisfaction is our priority, as affirmed by your review.
Thank you
par un voyageur
Publié le 2 nov. 2021 sur Hotels
It was OK, I just got rooms that I was not happy with because I saw something else when beeking but it's not what I booked and they tried to help with thee room that I wanted but it was at extra cost
Commentaires de Gestion de l’hôtel
12 nov. 2021 par Lulu, Gestion de l’hôtel
Good Day. We do apologize that you were not happy about the room you booked when you arrived at the property. Our rooms are different from each other, and the pics on the internet are those of the rooms in question
