Ratings based on 632 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 7, 2024 on Expedia
only stayed for 1 night but, so didn't have a chance to make use of the properties full facilities. Which by the looks of it, looked exceptional.
Comment from Hotel Management
Jun. 18, 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Mark,Greetings from Gran Canaria !We are pleased to hear that you enjoyed your overnight stay with us.We will be sure to share your comments with our team.We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at HOTEL ELBA VECINDARIO AEROPUERTO.Best regards.
by A traveller
Posted Apr. 19, 2024 on Hotels
Comment from Hotel Management
Apr. 22, 2024 by Jonathan Cañellas Manager, Hotel Management
Apreciado Jose,Muchísimas gracias por hacernos merecedores de una tan alta valoración, seguiremos trabajando en nuestro afán de ofrecer siempre la mejor calidad y servicio a nuestros clientes.Por otra parte haremos a Roberto, nuestro jefe de recepción, partícipe de sus palabras, lo cual seguro que le servirá de acicate en su quehacer diario.Esperamos verla pronto nuevamente entre nosotros.Saludos cordiales desde el HOTEL ELBA VECINDARIO AEROPUERTO.
by A traveller
Posted Apr. 4, 2024 on Hotels
Comment from Hotel Management
Apr. 8, 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Karen, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Best Regards,
by A traveller
Posted Apr. 2, 2024 on Expedia
Dining options and choice in restaurant poor - service in restaurant not to hotel standard - quality of food average
Comment from Hotel Management
Apr. 2, 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Koen, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay and for sending us your comments through this survey. Your comments will help us to improve the quality of the service offered, which is a priority objective both in our hotel and in our company as a whole. We are very sorry to hear that your stay with us did not meet your expectations, as our main objective is always to achieve the full satisfaction of our guests. Our greatest wish is to regain your trust, so our entire team remains at your complete disposal, inviting you to visit us in the future. Best Regards
by A traveller
OK Stopover
Posted Mar. 29, 2024 on HotelsNeeded a couple of nights to link with flights.
Chose this hotel as close to airport and it did the job
Comfortable room
Breakfast quite good, cereals, fruit, bread cheese ham etc, cooked passable
Rooftop pool looked nice
Wifi good
TV good
Next to Centre Commerial with many shops and cheap eateries
No shuttle bus though
Strange cafeteria hours closed 4pm - 8pm just when we wanted to eat
Shower fine
Comment from Hotel Management
Apr. 1, 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Stuart :Thank you for taking the time to share your experience with us during your recent stay.Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts.We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our HOTEL ELBA VECINDARIO AEROPUERTO.Best regards.
by A traveller
Nice hotel
Posted Mar. 9, 2024 on HotelsComment from Hotel Management
Mar. 11, 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Alex, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A traveller
Posted Feb. 3, 2024 on Hotels
Beautiful hotel minutes from the airport and a short walk across the road from a shopping mall. The staff were more than friendly and welcoming and the room was very spacious and clean.
Comment from Hotel Management
Feb. 5, 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Jennifer,Thank you very much for your wonderful and generous compliments towards the staff and the hotel itself. I am delighted you have shared your experience with other travellers. Thank you for taking the time to review your stay in our hotel.I look forward to welcoming you back in the near future. Best regards,
by A traveller
Posted Jan. 25, 2024 on Expedia
Very convenient to the airport and the hotel offers a shuttle service. The room was large, clean, modern, quiet, and well appointed. The staff was efficient and helpful. The common area was beautiful and we took advantage of the restaurant and bar as did many other travelers. Definitely gets my enthusiastic recommendation!
Comment from Hotel Management
Jan. 26, 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Sherry, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A traveller
Posted Dec. 4, 2023 on Hotels
Comment from Hotel Management
Dec. 5, 2023 by Jonathan Cañellas Manager, Hotel Management
Dear Gerald, first of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A traveller
Posted Nov. 11, 2023 on Expedia
Very clean and comfortable.
Comment from Hotel Management
Nov. 13, 2023 by Jonathan Cañellas Manager, Hotel Management
Dear Rhys, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
