Ratings based on 84 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 30, 2019 on Hotels
I was surprise to see that the hotel was great and above our expectations. Also, service was very good, everyone very calm and nice. The rooms were clean and had everything you need. Good experience.
Comment from Hotel Management
Feb. 1, 2019 by Adassa, Hotel Management
Dear Ana, Thank you for your review, your opinion makes us very happy. We always try to improve our services and give our guests the best. Hope to see you again. Kind regards,
4 out of 5
by A traveller

Regarding the Family Suite room at Las Palmas UC

Posted Nov. 26, 2018 on Hotels
The hotel Las Palmas Urban Center is fine. We stayed in the Family Suite, that was definitely comfortable for 3 adults. The room was clean and the folks at the reception area we’re very friendly. There were only two drawbacks that I can write about. 1) The hotel’s reception area and rooms start on the third floor of this building and there is no elevator. Therefore, one must carry the luggage up the stairs, which is an issue if you have back problems. Second of all, there is a restaurant underneath the hotel and across to street from the hotel. If you’re staying there over a weekend, it does get little loud. Having earplugs did help drown out the noise level. Besides that, everything was fine.
Comment from Hotel Management
Dec. 4, 2018 by Reception Las Palmas urban center, Hotel Management
Thanks for your words, We hope to see you again soon Regards,
4 out of 5
by A traveller

Posted Oct. 8, 2018 on Hotels
Comment from Hotel Management
Oct. 15, 2018 by Recepción Las Palmas urban center, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A traveller from Uk

Nice apartment hotel close to city center

Posted Dec. 31, 2017 on Expedia
This was a positive experience overall, the hotel were in touch weeks before we arrived to make check in arrangements, staff at the reception were very friendly and let us leave our luggage in storage while the room was being prepared (we arrived at 11:00 and check in starts at 14:00) and the room was spacious and clean. We only stayed for one night because we were travelling around the island but it was just perfect for what we needed and I would recommend it to others.
5 out of 5
by James

great alternative to a hotel

Posted Aug. 7, 2017 on Hotels
Good base for my business travel. Great rooms at good rates. Great bar / restaurant below the hotel called 'Hnos Rogello' lovely food. Would be better if the reception was 24 hours. Getting a taxi to the airport early on the Sunday morning was difficult. the receptionist when there was very helpful and cheerful. I will most certainly stay there again.
5 out of 5
by Karen from Lanzarote

Posted Jan. 24, 2016 on Hotels
Lovely apartment ,spotlessly clean
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 3, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Muy limpio y céntrico
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 16, 2022 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 17, 2022 on Expedia