Paradisus Gran Canaria Reviews

Dear Denis,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a fantastic experience at Paradisus Gran Canaria. It’s great to know that you enjoyed our wide variety of food and drinks, as well as our selection of restaurants and bars — especially the 24/7 main bar!We're also delighted that our range of activities added to your experience. Our team works hard to create memorable stays for our guests, and your kind words mean the world to us.We hope to welcome you back again soon!Warm regards,Anais ToledoGuest Experience Team

Dear customer,Thank you very much for your excellent 5 star rating. We are very happy to hear that you enjoyed your stay at Paradisus By Meliá Gran Canaria.Our team continuously strives to provide high quality service and create unforgettable experiences for our guests. Your recognition is a great incentive to keep improving day by day.We hope to have the pleasure of welcoming you again in our hotel in the near future.Yours sincerely,Anais ToledoGuest Experience Team

Dear Richard, First of all, we would like to thank you for staying at the Paradisus By Meliá Gran Canaria hotel and for taking the time to share your experience with us.We are very pleased to know that you found our hotel wonderful and that you enjoyed our gastronomic offer. Our culinary team strives to offer delicious and high quality dishes to suit all tastes, and it is gratifying to know that we met your expectations.We are also pleased that you enjoyed our privileged location, just a five minute walk from a beautiful beach. The proximity to the beach is certainly one of the many aspects that make our hotel a special place to relax and enjoy the natural surroundings.We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back in the near future to continue to provide you with memorable experiences.Yours sincerely,Eric AlberichGuest Experience Team

Dear Gonzalo, Firstly, we would like to thank you for choosing the Paradisus By Meliá Gran Canaria hotel for your stay and for taking the time to share your detailed and positive review with us.We are pleased to know that your experience at our hotel was overall excellent and that you found the level of service fantastic. We are honoured that you consider our service to be one of the best you have experienced in a large hotel chain in Spain. Our team continually strives to provide exceptional service and your kind words are a valuable reward for all of us.It is gratifying to know that you found your room comfortable and clean, and that you enjoyed the direct access to the beach and the tranquility of our adults-only pool.We appreciate your comments about our gastronomic offerings. We are glad that you enjoyed our Mediterranean restaurant and that you chose it as your favourite for both lunch and dinner. We are also glad to hear that the à la carte breakfast at The Reserve and the Peruvian restaurant met your expectations, especially the cocktails.We regret that you found the buffet for lunch and dinner to be somewhat average. Your feedback is very important to us and we are already working on improving the variety and quality of our buffet options to provide an even better dining experience.We are pleased that you enjoyed the tranquillity of the area and the walk to Playa del Inglés and the Maspalomas Dunes. We sincerely appreciate your kind words about the service of our staff and are happy to hear that you would like to return in the future.It will be our pleasure to welcome you back and to continue to provide you with memorable stays.Yours sincerely,Eric AlberichGuest Experience Team

Dear Neil,Thank you for your wonderful review!We are delighted to hear that you had such a positive experience at Paradisus Gran Canaria. Your kind words about our excellent staff, exquisite facilities, cleanliness, and great food truly mean a lot to us. Our team works tirelessly to ensure every guest has a memorable stay, and it’s always gratifying to know when we’ve succeeded.We look forward to welcoming you back for another fantastic visit!Best regards,Guest Experience Team

Dear Bhavneeta,Thank you so much for your 5/5 rating!We are thrilled to hear that you enjoyed your stay at Paradisus Gran Canaria. Your positive feedback motivates our team to continue delivering exceptional service. We hope to welcome you back soon for another fantastic experience!Warm regards,Guest Experience Team

Dear Angel Lilly,Thank you so much for your incredible feedback about your recent stay at Paradisus By Melia Gran Canaria! We're absolutely thrilled to hear that you had such an amazing experience with us and that you found every aspect of our hotel to be top-notch.We're delighted that you enjoyed the high standard of food and drinks, and we're especially pleased that you were impressed by the quality of our all-inclusive offerings. It's wonderful to know that you found our facilities to be clean, luxurious, and modern, from the pool to the bars, restaurants, and your room.We're grateful for your special mention of Jamie at The Shack bar. Providing exceptional service is what we strive for, and we're thrilled to hear that Jamie went out of his way to ensure you had a great experience. We'll be sure to pass along your kind words to him.We're also glad to hear that you enjoyed the entertainment, especially the Cinema under the Stars event. Our entertainment team works hard to create memorable experiences for our guests, and we're delighted that they contributed to making your evening perfect.Thank you for your kind words about our staff. Providing friendly and welcoming service is at the core of what we do, and we're thrilled to hear that our team exceeded your expectations.We're so grateful for your recommendation and we would absolutely love to welcome you back for another incredible stay at Paradisus By Melia Gran Canaria. Until then, take care and all the best!Warm regards

Dear Jan-Paul,On behalf of the entire Paradisus By Meliá Gran Canaria team, we would like to express our sincere thanks for taking the time to share your recent experience with us. We are very pleased to know that your stay with us was pleasant and that you noticed the improvements we have made since your last visit.Ensuring the utmost comfort and satisfaction of our guests is our top priority, and we are happy to know that our dedicated team, from our event coordinators to our waiters and room staff, were able to contribute positively to your experience with their professionalism and genuine hospitality.We greatly appreciate your praise of our culinary offerings, especially the buffet. We pride ourselves on offering a diverse and well-prepared selection of dishes, and are pleased to hear that you enjoyed them. We have noted your recommendation to visit the buffet on Sundays for fresh seafood and appreciate your appreciation of the Spanish cuisine offered at Kanna by the pool.We are pleased that you found your accommodations, especially the room with the spacious balcony and day beds, suitable and conducive to a relaxing stay. Providing our guests with comfortable and well-equipped rooms is of utmost importance to us, and we are pleased to have met your expectations in this regard.Once again, we thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another exceptional experience in the future. Warm Regards,Eric AlberichGuest Experience Team

Dear Michael,We are delighted to receive your compliments and know that your experience at Paradisus By Meliá Gran Canaria was absolutely fantastic. Our team works hard to ensure that every detail of your stay is perfect, from the quality of our facilities to the excellent service provided by our staff.We are honoured to know that you enjoyed the exquisite variety of dining options we offer at our hotel. Our chefs strive to create exceptional dishes to delight the most discerning palates, using the highest quality and freshest ingredients to provide an unforgettable dining experience.In addition, we take great pride in praising the friendliness and dedication of our team. We strive to create a welcoming and hospitable environment where every guest feels at home. From the moment you arrive until the moment you leave, we aim to exceed your expectations and provide you with impeccable, personalised service.Our hotel's privileged location on the seafront allows you to enjoy the natural beauty of Gran Canaria in all its splendour. Whether strolling along the beach at sunset or exploring the enchanting surroundings, we are delighted to offer you a truly unforgettable experience.We hope to have the pleasure of welcoming you back in the future for another exceptional stay in our Canarian paradise. Your satisfaction is our greatest reward, and we are grateful to have provided you with such a memorable experience at Paradisus By Meliá Gran Canaria - thank you for choosing to stay with usWarm Regards,Eric AlberichGuest Experience Team

Dear Lucy,Thank you for taking the time to share your feedback regarding your recent stay at Paradisus by Meliá Gran Canaria. We are delighted to hear that you found our hotel to be beautiful and well-maintained, and that you enjoyed the quality of our food.We appreciate your constructive criticism regarding the process of requesting meals to be cooked by the chef each night. Your feedback is valuable to us as it helps us identify areas for improvement. Rest assured, we will review this process to ensure a smoother and more efficient dining experience for our guests in the future.We are pleased to know that, despite this minor inconvenience, you had a great week overall. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another memorable stay at Paradisus by Meliá Gran Canaria in the near future.Warm regards,Anais ToledoGuest Experience Team