Ratings based on 288 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted May 21, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 19, 2024 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 7, 2024 on Hotels
2 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 5, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
5 out of 5
by A traveller

Fabulous

Posted Feb. 27, 2024 on Hotels
This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
1 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 27, 2023 on Expedia
3 out of 5
by A traveller

Posted Nov. 24, 2023 on Expedia
The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
5 out of 5
by A traveller

This traveller left a rating score only Posted May 25, 2023 on Hotels
5 out of 5
by A traveller

As great as expected

Posted Dec. 12, 2022 on Hotels
Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!