Ratings based on 278 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Unexpected Stay
Posted Jun. 8, 2024 on HotelsAllegro was booked as it was nearby hospital where my husband was taken after a fall in Granada. He needed surgery and a two day stay turned into 12 days. The staff were a great help and very understanding as I had to book my room on a day to day basis. I felt safe and secure while I was there on my own. The restaurant and cafeteria food was lovely especially the cafeteria as it was just enough for me. The rooftop pool was a lovely relaxing place after a day spent in the hospital
Comment from Hotel Management
Jul. 6, 2024 by Patricia Martinez de la Rosa, Manager, Hotel Management
Dear Bríd,Thank you for such a positive review.We are delighted that you found the assistance from our staff helpful and that the cleanliness of your room, the quality of food in our restaurant and cafeteria, and the tranquility of our rooftop pool contributed positively to your overall comfort. It is wonderful to know that these aspects of our hotel enhanced your stay while you were dealing with a challenging situation.It would be our pleasure to have you return on another occasion. Very best wishes,Patricia Martinez de la Rosa, Manager
by A traveller from Bromley
Posted Jun. 8, 2024 on Expedia
by A traveller
Posted Jun. 5, 2024 on Hotels
by A traveller
Posted Jun. 2, 2024 on Expedia
Clean and exactly what is needed for short stay.
by A traveller
Posted May 29, 2024 on Expedia
The towels are old and not cleaned properly. There was a huge cockroach in my room the 2nd day, I sealed all drains and sink to prevent others coming out.
Comment from Hotel Management
May 31, 2024 by Antonio Quero, General Manager, Hotel Management
Dear Alina,Thank you for taking the time to review your recent stay at our hotel.We are sincerely sorry to know about your dissatisfaction with the cleaning of your room, at Barceló we are fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. On a future occasion please do not hesitate to inform our reception of any concerns, our team will promptly address the issue and take action in any situation that does not adhere to our established standards.Your feedback will be shared with all hotel teams as we are sure they find such comments motivating.We hope to be able to welcome you back for an improved stay.Kind regards,Antonio Quero, General Manager
by A traveller
Posted Apr. 29, 2024 on Expedia
Safe and walkable distance from shops and restaurants.
Comment from Hotel Management
Apr. 30, 2024 by Antonio Quero, General Manager, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that your experience with us was so satisfying, particularly with the impeccable cleanliness of our rooms and the condition of our facilities. Our team is heartened by your commendation of the service we strive to deliver and the amenities we offer to enhance our guests' stays.Your positive feedback is a wonderful affirmation of our commitment to excellence in hospitality. We take immense pride in ensuring that every aspect of our guests' experiences is of the highest standard, and your review reinforces our dedication to this mission. Thank you for choosing Allegro Granada, and we look forward to welcoming you back in the future.We look forward to welcoming you back on a future occasion.Best wishes,Antonio Quero, General Manager
by A traveller
Good but take your own face cloth
Posted Apr. 27, 2024 on HotelsAllegro hotel was good, staff were very helpful. Daily house keeping was good.
Maybe this is a Europe thing, but the only downside for us was that there was no flannels or face wash cloths, which is disappointing.
Comment from Hotel Management
Apr. 29, 2024 by Antonio Quero, General Manager, Hotel Management
Dear Mary,Thank you for your positive feedback.We regret to hear that the absence of face cloths in your room did not meet your expectations. Allegro Granada is committed to providing a complete and comfortable experience, and we take note of your preferences for future stays.We are heartened by your commendation of our staff's helpfulness and the daily housekeeping service. It is also reassuring to know that the cleanliness, condition, comfort of your room, and the quality of service lived up to the high standards we strive to maintain. Rest assured, we continuously aim to create a memorable and delightful experience for our guests.We look forward to welcoming you back on a future occasion.Best regards,Antonio Quero, General Manager
by A traveller
Posted Dec. 5, 2023 on Hotels
by A traveller
Posted Nov. 26, 2023 on Expedia
We had an amazing stay at the Allegro Hotel in Granada. Even tho the hotel is a little bit further away from the center, you can easily walk to the center and there’s plenty of options for dinning and shopping around. We loved our room, it was modern, nice and clean. Definitely will recommend!
Comment from Hotel Management
Nov. 28, 2023 by Antonio Quero, General Manager, Hotel Management
Dear Fabiana,We appreciate that you took the time to share your experience with us.We're thrilled to hear that the modern design and cleanliness of your room contributed to a memorable stay. It's great to know our location provided convenient access to local dining and shopping, enhancing your visit to the area. Your recommendation is highly appreciated, and we're delighted that our efforts to maintain high standards in service and amenities have been recognized.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Antonio Quero, General Manager
by A traveller from Kfar Yasif
Posted Nov. 8, 2023 on Expedia
