Note fondée sur 585 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Joseph!We are very happy that your stay was wonderful! That everything exceeded your expectations is fantastic to hear. It's wonderful to hear that our team's meticulous attention to detail paid off in your delightful experience. We look forward to seeing you return for yet another wonderful visit!
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Keith,We're sorry to hear that your experience didn't meet your expectations. It sounds like there were some areas where we fell short, and we genuinely appreciate your feedback. We strive to make every stay enjoyable and are constantly working to improve. If you have any specific concerns or suggestions, please feel free to share them with us. Your insights are invaluable in helping us enhance our service. We hope to have the opportunity to offer you a better experience in the future.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Courteous
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Nancy,Thank you for sharing your feedback regarding your recent stay with us. We’re pleased to hear that you found our staff to be courteous, as we strive to provide a welcoming and attentive service to all our guests. Your comments are invaluable to us, and we hope to have the opportunity to welcome you back in the future for a more satisfying stay.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Catherine,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 25 juill. 2024
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear David, Thank you so much for your outstanding 5 out of 5 rating! We are thrilled to hear that you had such a positive experience during your stay with us. Your perfect rating is a testament to our dedicated staff and the quality of service we strive to provide every day. We are delighted that our efforts to create a comfortable and enjoyable environment for our guests have met your expectations. Your feedback is incredibly valuable, and we look forward to welcoming you back for another exceptional stay in the future. Thank you again for choosing our hotel!
par un voyageur de Cleveland
Publié le 21 juill. 2024 sur Expedia
Comfortable beds, clean bathroom!
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Danelle,Thank you for sharing your experience! We're so glad you enjoyed the comfortable beds and clean bathroom. It's great to know that our efforts to provide a relaxing and tidy environment made a positive impression. We hope to have the pleasure of welcoming you back soon for another comfortable stay!
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Sean,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Wonderful!
Publié le 14 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
15 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Chris,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jeff!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.
par un voyageur
in town for reunion
Publié le 8 juill. 2024 sur HotelsService was great. Room was good and bed was very comfortable.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Rhonda, Wow, a perfect 10 out of 10! We're thrilled to see your fantastic rating and are delighted that you had such a positive experience. It means the world to us that you enjoyed your stay at our hotel. We hope to welcome you back soon for another wonderful visit!
