Note fondée sur 538 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2024 par GM, Gestion de l’hôtel
Thank you, Johnna, for the 5-star review. It was our pleasure to serve you. We hope to be your host again during your next visit to Granbury.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Beds were very comfortable room was clean. What I didn’t like was someone’s barking dog early in the morning.
Commentaires de Gestion de l’hôtel
29 juin 2024 par GM, Gestion de l’hôtel
Kevin, we are sorry to hear your stay was below average. We apologize for that another guest's dog woke you up early by barking. Thank you for the kind words regarding the room. We hope the next time you are in Granbury; La Quinta Inn & Suites Granbury will have the privilege to show a quite stay.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2024 par GM, Gestion de l’hôtel
Deborah, thank you for the positive review. We hope next time you visit Granbury; we will be able to give you an even better experience.
par un voyageur
Nice Place, Gym Equipment Works
Publié le 16 juin 2024 sur HotelsNice, clean hotel. Comfort rooms, gym equipment all working well, and nice staff.
Commentaires de Gestion de l’hôtel
29 juin 2024 par GM, Gestion de l’hôtel
Gregory, thank you for the perfect rating. We are delighted to hear that you enjoyed your stay with us. Our guest love our clean, spacious, and comfortable room with our friendly service. We hope the next time your travels bring you back to Granbury; La Quinta Inn & Suites will once again have the opportunity to be your host. Safe travels until then.
par un voyageur
Publié le 14 juin 2024 sur Expedia
Great Place
Commentaires de Gestion de l’hôtel
16 juin 2024 par GM, Gestion de l’hôtel
Thank you, John, for the 5 star review. We strive to make our customers happy and are so delighted to hear your experience was great. We hope the next time you are in Granbury; you will once again choose La Quinta Inn & Suites Granbury to be your host.
par un voyageur
Publié le 4 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juin 2024 par GM, Gestion de l’hôtel
We strive to make each stay perfect. Thank you, John and Diane, for the 5-star review. We hope you will return to La Quinta Inn & Suites Granbury again in the near future.
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2024 par GM, Gestion de l’hôtel
Thank you, Humberto, for the 5-star review. We hope your outstanding experience will have you choosing La Quinta Inn & Suites Granbury again the next time you are in town.
par un voyageur
Publié le 28 mai 2024
Selected room with hot tub. Had confirmation email showing room with hot tub and charged rate for that room. Male manager on duty said “Expedia” put in code for cheapest king room. Did not care it was our anniversary & that I had confirmation email with picture. I was willing to compromise by requesting to be moved to a king room with a couch so we could at least sit down. He said he was unable to give us a better room because I booked through a third party. There was literally NO one in this hotel. He could’ve easily moved us but we received a terrible room. Housekeeper named Silvia tried to help us. Worst experience at a hotel. We left and drove home. HORRIBLE manager. Ruined anniversary. Oh! We also arrived at 3:35 to check in & same manager told us we would have to return in an hour because our room wasn’t ready even though advertised check in time was 3:00pm. Do NOT recommend this hotel!!!!!!
Commentaires de Gestion de l’hôtel
28 mai 2024 par GM, Gestion de l’hôtel
Beth, thank you for taking the time to give us feedback on your recent visit. This is not the typical experience our guests have come to expect, and I apologize for the service you received. We hope the next time you are in Granbury; you will give us another opportunity to show you the outstanding service our guest usually receives.
par un voyageur
Exceptional
Publié le 19 mai 2024 sur HotelsCalming and very relaxing stay!
Commentaires de Gestion de l’hôtel
24 mai 2024 par GM, Gestion de l’hôtel
Thank you, Calvin, for the perfect review. We are delighted to hear that you had calming and relaxing stay. Our staff go above and beyond to make sure each guest experience is outstanding. It was a pleasure being your host and La Quinta Inn & Suites Granbury hopes we have the opportunity to be your host again soon.
par un voyageur
Publié le 19 mai 2024 sur Hotels
This hotel was ok, bed was comfortable and shower was good. But breakfast wasn’t sub par. 1 out of 5 stars, sausage was bland. Kids were looking forward to swimming after hot days in soccer tournament only to be told pool was closed. If this information would have been available online or before checkin we definitely would have stayed somewhere else. Very disappointed
Commentaires de Gestion de l’hôtel
24 mai 2024 par GM, Gestion de l’hôtel
Sergio, we are sorry your stay was just ok. We apologize for the pool being closed due to maintenance but are happy to report that it is back up and running. We also apologize for the breakfast not meeting your expectations. We hope when your travels bring you back to Granbury, La Quinta Inn & Suites Granbury will have another opportunity to show you a better experience.
