Note fondée sur 812 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We strive to provide a great stay for all our guests, and I regret that we fell short in your case. Please contact us directly so we can address your concerns and work towards making things right.Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback and for rating us 6 out of 10. We appreciate your input and are sorry to hear that your experience did not fully meet your expectations. If there are specific areas where we can improve, please let us know. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Great stay!
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic 5-star review! We're thrilled to hear you had a great stay with us. Your positive feedback is truly appreciated, and we're glad we could meet your expectations. We look forward to welcoming you back for another excellent experience in the future.Sincerely, Hotel Manager
par un voyageur de Arlington
Publié le 20 août 2024 sur Expedia
The mattress needed to be replaced. They did not have daily maid service
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Gary,Thank you for your feedback and for highlighting the positives of your stay. We appreciate your suggestion about the mattress and your note on the lack of daily maid service. Your comments will help us make necessary improvements to ensure a more comfortable stay for our future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Most important thing it was clean. The room was actually pretty large. It's a little older building. But like I said it's clean. And it appears it's been updated within the last few years
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for highlighting the cleanliness and spaciousness of your room! We're glad to hear you noticed our recent updates. We appreciate your stay and hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur de SHERMAN
Publié le 6 août 2024
Clean and helpful
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your great review! We’re thrilled to hear that you found our hotel clean and our staff helpful. Your positive feedback is much appreciated, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
I rented 3 rooms for my guest we had to leave at 11 because of bed bugs and roaches. We went to the front lobby and they would not give us our money back.
One room none of the electrical plugs work in the room.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are very sorry to hear about your experience with bed bugs, roaches, and electrical issues. This is not acceptable, and we will address these concerns immediately. We apologize for the inconvenience and frustration you faced with the refund process. Please contact us directly so we can discuss a resolution and improve our services.Sincerely, Hotel Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We’re pleased to hear you had a positive experience with us. If you have any specific feedback or suggestions for improvement, please let us know. We look forward to having you stay with us again.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Nice friendly ppl. Front desk lady that checked me was super nice and the older gentlemen was super sweet. Thanks
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic 5 out of 5 review on Expedia. We're delighted to hear that you found our staff nice and friendly. We're especially pleased that the front desk lady and the older gentleman made a positive impression. Your kind words are greatly appreciated, and we look forward to welcoming you back.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Easy to find property but my microwave didn't work
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your excellent 5 out of 5 review on Expedia. We're glad you found our property easy to find. We apologize for the inconvenience with the microwave. Your feedback is important, and we will ensure this issue is addressed. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
