Note fondée sur 822 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
I love this hotel me and my girlfriend always comes here. The beds are very comfortable
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We’re thrilled to hear that you and your girlfriend love staying with us and find our beds very comfortable. Your continued support means the world to us, and we can’t wait to welcome you both back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Get what you pay for cheap room, location is very well placed. Pool tiles on edge are falling and loose almost caused a serious accident.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your comments about the location and understand your concerns regarding the pool tiles. We sincerely apologize for this safety issue and will address it immediately to prevent any accidents. Your experience is important to us, and we hope to provide a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Room was not ready at check in, room was disgusting and smelled horribly like cigarettes.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, particularly regarding the room's condition and unpleasant smell. This is not the standard we aim to uphold. Your comments will help us address these concerns and improve our service. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Pool, was nice size & enclosed by fence w/security gate on each side & entire fenced in area around pool was clean.. Only problem was the pool itself needed cleaned&but needed to be cleaned and or treated.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're glad you enjoyed the pool area and found it secure and clean. We appreciate your note about the pool maintenance and will ensure it is addressed promptly. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review and for giving us 4 stars! We’re pleased to hear you had a good stay. If you have any suggestions on how we could make your next visit even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Pick a different place to stay
Publié le 15 sept. 2024 sur HotelsDirty, smelled bad, and only had two bath towels for 4 people
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that your stay didn't meet expectations, and we apologize for the cleanliness and towel shortage issues. Your experience is not reflective of our standards, and we are addressing these concerns with our housekeeping team to ensure improvements. We appreciate your input and hope you might give us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your review. We're glad you chose to stay with us, but we understand there may have been areas that didn’t fully meet your expectations. Your feedback is valuable, and we'll continue to work on enhancing our guest experience. We hope you’ll consider staying with us again so we can provide a more satisfying visit.Sincerely, Hotel Manager
par un voyageur
Overnight in Granbury
Publié le 14 sept. 2024 sur HotelsThe room and bed were nice. We especially like the shower instead of bathtub option. But the breakfast was lacking. The coffee was lukewarm and they offered to replace it, but we had to leave before they could do that. And there were only muffins, pecan rolls, yogurt, and fruit. Otherwise, it was a convenient place to stay.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We're pleased to hear you enjoyed the room and bed, especially the shower option. We appreciate your feedback on the breakfast and will work on enhancing the variety and quality offered. Your experience with the coffee is noted, and we apologize for the inconvenience. We hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager
par un voyageur de Tyler
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad to see you had a positive experience overall. If there’s anything we can do to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re glad you found the stay acceptable but are sorry to hear it didn’t fully meet your expectations. We’d appreciate any additional details on what could be improved to enhance your experience in the future. We hope to have the opportunity to serve you better next time.Sincerely, Hotel Manager
