Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect Location, but a Little Tired
Publié le 2 janv. 2025 sur HomeAwayWe really enjoy the location of this condo. It had everything we needed. It is time for some updated and better-quality linens, bedspreads, and mattresses. Some of the furniture is also very worn.
par un voyageur
GREAT location and views
Publié le 7 mars 2024 sur HomeAwayRight at the base, couldn't ask for a better location in Granby. Clean and great amenities.
par un voyageur de Larkspur, CO
Granby Ranch with Friends
Publié le 4 mars 2024 sur HomeAwayProperty was perfect for our needs and plenty of room for 4 of us. The location couldn't be better for skiing! This was our second year at this property and we will probably come again! The cleaning crew was not done by check-in but were only a half hour late. They were very helpful later when we couldn't locate the parking pass.
par un voyageur
Ski trip
Publié le 23 déc. 2023 sur HomeAwayHad a great time location was excellent the management company was very responsive and helpful. Great experience!!!
par un voyageur
Enjoyed our stay!
Publié le 21 déc. 2023 sur HomeAwayWe very much enjoyed our stay and would recommend this condo unit to others. The only frustration was the dishwasher did not work through our stay. We contacted Vascasa maintenance and they tried to assist but were not successful. Beyond that issue, it was good.
Commentaires de Gestion de l’hôtel
22 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, Megan. While we are glad you enjoyed our home's location and amenities, we are disappointed to hear about the maintenance issues you encountered as your vacation was winding down. Please know that it is never our intention to disappoint. We have followed up with our local team regarding your concerns about the washer, the refrigerator, and the bathroom light. They've assured us that this information has been shared with the appropriate parties and they are assessing the issues and will repair them as needed. We appreciate you allowing us the opportunity to improve, and we look forward to hosting you for a truly carefree stay in the future.
par un voyageur
July 2023
Publié le 29 juill. 2023 sur HomeAwayWe enjoyed this vacation rental. We had a little trouble with the lock at first to get in. Overall, it was a good. Recommend another box fan for cooling down in the summer months. Our stay was in July, 2023.
par un voyageur
Great location … but we do have a couple critiques!
Publié le 19 mars 2023 sur HomeAwayCan’t beat the location … absolute best for skiing at GR. Communication with property manager was great and property was clean.
A couple critiques:
1) the queen sized bed in the master bedroom bed was brutal … not at all comfortable. And the same goes for the pillows. Ugh! I’d recommend packing your own.
2) limited linens are provided with the unit, with no replenishment during your stay. We barely had enough for each member of our family to have their own set. Same goes for the kitchen - Only two kitchen towels were provided for the kitchen and no kitchen wash cloths.
3) no towels are provided for the pool/hot tub. Given how limited the linens were to begin with, this was a bummer.
4) Speaking of the pool … it is an additional $10/person/day to use the pool and hot tub. We thought these fees were excessive! Consider yourself warned!
5) the family room carpet could definitely use a deep clean!
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Kristin and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible and we are so sorry that there are some lapses during your stay. We appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon.
par un voyageur
Family Friendly 100%
Publié le 18 févr. 2023 sur HomeAwayBase Camp One at Granby Ranch was perfect for our family of five. We stayed in February and had 3 young beginner skiers. The unit is so conveniently located next to the ski lodge which really makes it easy on the parents. The unit had everything you need for cooking meals, had extra blankets and plenty of towels in the bathroom. We would definitely stay here again.
par un voyageur
Great property but Vacasa soured the trip
Publié le 14 févr. 2023 sur HomeAwayOur interaction with local staff was great, he was very friendly! On the other hand our interaction with vacasa support was so poor that we will not be renting from vacasa again. We had a single kitchen trash bag when we arrived and when we told text support this the response was that we would have to buy more after we used the "initial supply" of one bag.
Also, we received an email offering late check-out. We responded the next day, but the link was unavailable so we texted support at 5pm. Support told us that the deadline to respond was 4pm even though the email had no deadline for responding. When requesting that we find a reasonable solution for being 1hr past the unannounced deadline, support said there were no exceptions and there were unable to do anything.
The stinginess regarding house supplies (1 trash bag) and inflexibility to work with us on an uncommunicated deadline is highly inferior to renting from individuals so we will not be renting from vacasa in the future.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Daniel, we're so glad you enjoyed your stay. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We hope to have the opportunity to truly impress you in the future.
par un voyageur
Great location
Publié le 7 janv. 2023 sur HomeAwayThe location of room was quiet. We had a beautiful view from the balcony which over looked the slopes. Plenty of room for four people. Bathrooms were large. Kitchen was well equipped and plenty big.
