Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2022 sur Hotels
par un voyageur
Publié le 17 sept. 2019 sur Hotels
par un voyageur
Publié le 15 juin 2019 sur Expedia
Recommandé
pour Tout le mondepar un voyageur de Paris
best in class
Publié le 9 août 2015 sur Expediamost probably one of the best address on earth, go there!
par Pierre St- J de France
Qualité à tous niveaux exceptionnel
Publié le 28 mai 2013 sur HotelsDiscretion et securité;amabilité de l'ensemble du personnel,et services adaptés a vos desirs ,font passer des vacances inoubliables dans cet hotel
par un voyageur
Publié le 6 mai 2024 sur Hotels
par un voyageur
Publié le 31 mars 2024 sur Expedia
This property really is the perfect hotel. The staff, the food, the view it’s all just lovely. The only negative me and my partner could find was the lack of vegetarian options on the restaurants menus. Staying in other hotels of this this standard they would look to make items off the menu as a vegetarian dish, this wasn’t offered.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Jenny Lupier, Gestion de l’hôtel
Dear Luke,Thank you for choosing our hotel for your holidays and for taking the time to share your review on this forum. We are thrilled to read that you and your partner had a lovely experience with us. We appreciate your kinds words on our hotel, dedicated staff and our culinary delights.We appreciate your feedback on our vegetarian offerings, and we apologize sincerely for any inconvenience caused. Recognizing the increasing significance of accommodating diverse dietary preferences, our chefs actively engage with guests to craft personalized vegetarian menus for a more fulfilling culinary journey. We regret that you have not had the opportunity to benefit from this service.In addition, I am pleased to inform you that our culinary team is diligently working on expanding our vegetarian menu offerings to ensure a wider variety for our guests. Your comments will help us in our efforts to enhance the dining experience for our esteemed guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Sincerely,Jenny LupierQuality Assurance Manager
par un voyageur
Publié le 26 nov. 2023 sur Expedia
As always we had a wonderful stay. However we are still confused and bemused by the beach seating arrangements. Last time we were here this was already confusing but this year took the cake! We were assigned beach beds which we understood were ours for the duration of our stay but the very next day our beds had been given to someone else!!!! Who is policing this?!?!
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Royal Palm Beachcomber Luxury, Gestion de l’hôtel
Dear Lynn, Thank you for the trust you have shown in us by choosing Royal Palm Beachcomber Luxury once again for your vacation and thank you for taking the time to share your feedback with us. We are delighted to read that you had a wonderful stay.We sincerely apologize for the confusion and inconvenience you experienced regarding the beach seating arrangements. Your feedback is invaluable to us, and we regret any frustration this may have caused.We understand the importance of consistency in assigning beach beds and the need for a reliable system. Please rest assured that we are actively investigating the situation to identify the breakdown in our processes. We will be implementing corrective measures to ensure that such incidents do not recur in the future.Your comfort and satisfaction are our top priorities, and we want to assure you that we take this matter seriously.Once again, thank you for bringing this to our attention. Sincerely,Jenny LupierQuality Assurance Manager
par un voyageur
Fabulous Honeymoon
Publié le 8 sept. 2023 sur HotelsWe loved this place, everything was just perfect! it is an idyllic place and the welcome and overall service was unrivalled.
Commentaires de Gestion de l’hôtel
10 sept. 2023 par Royal Palm Beachcomber Luxury, Gestion de l’hôtel
Dear Mr Keith,Congratulations on your honeymoon and thank you for choosing the Royal Palm Beachcomber Luxury to celebrate such a special occasion! We're absolutely thrilled to hear that everything was perfect and that you found our hotel to be idyllic. Providing unrivaled service and warm welcomes to our guests is what we aim for, and it's wonderful to know we succeeded in making your honeymoon fabulous. Wishing you both a lifetime of happiness together, and we hope to have the pleasure of welcoming you back for future celebrations!Sincerely,Jenny LupierQuality Assurance Manager
par un voyageur
Publié le 12 oct. 2022 sur Expedia
absolutely phenomenal
Commentaires de Gestion de l’hôtel
2 déc. 2022 par Jenny L, Gestion de l’hôtel
Dear Andrew,We are grateful to you for publishing a review following your stay at Royal Palm Beachcomber Luxury and are so pleased that you had a phenomenal time with us.We hope to have the pleasure to welcome you back soon.Sincerely,Jenny LupierQuality Assurance Manager
