Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Grand Forks
Publié le 14 août 2018 sur Expedia
The room was very nice. Breakfast was excellent. Coffee was available all day.
The room was cold because the air conditioner was set to 63. We couldnt shut off the a/c. It was very noisy.the noise kept us awake.
Commentaires de Gestion de l’hôtel
21 août 2018 par gm-a, Gestion de l’hôtel
Thank you, for taking the time to let us know about your stay. We appreciate the nice things you had to say and apologize for your lack of sleep, due to the A/C in your room. We will get it checked out. Thank you.
par un voyageur
Worth the trip
Publié le 5 oct. 2024 sur HotelsVery clean stay
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Aubrey, Gestion de l’hôtel
Thank you for your review. I am pleased that you enjoyed your stay with us. We look forward to seeing you again.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The hotel staff was so nice. The location is convenient. We had a family suite by the pool. The room was dark and the carpet was disgusting. I started coughing and got a headache after being in there for about an hour. There was a ton of running and banging above us most of the night which was frustrating because we had to get up at 7:30 am to get my dad to his chemotherapy. We would not stay here again.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Aubrey, Gestion de l’hôtel
I apologize for the issues you faced during your stay. The poolside rooms can get a little loud. We do have a family suite on the second floor, so there is no one above you. Did you notify staff about the noise? Were they able to speak to the people above you? We are in the starting stages of a full remodel, and we are excited to see the future improvements, including new carpet. We hope you will give us another chance to give you an enjoyable stay at our hotel.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Aubrey, Gestion de l’hôtel
Thank you for your review. We look forward to seeing you again.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Aubrey, Gestion de l’hôtel
Thank you for your review. I am pleased to see that you enjoyed your stay with us. We look forward to seeing you again.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Aubrey, Gestion de l’hôtel
Thank you for your review. I apologize for any issues that caused you to only rate us a 3. We hope to provide you with a better experience next time you stay with us.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Although aware that early check ins are not assured, I came back three times to be told that the room reserved for us was not clean yet. Fine with that - but when I was finally checked in I was informed that I was getting another room because their cleaners did not finish cleaning all the rooms so they had to move around all their reservations. Not cool, but we were only there to sleep overnight hence we let the matter go. Otherwise, breakfast was good and the beds were soft and comfortable.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Aubrey, Gestion de l’hôtel
I apologize for the issues that you had during your stay. We have been short staffed and have been having a higher-than-normal turn around rate. I thank you for your patience and understanding.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Nice property and pleasant staff
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Aubrey, Gestion de l’hôtel
I am so pleased that you enjoyed your stay with us. We look forward to seeing you again.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I loved the room. Near restaurants, shopping and gas station right across the street. Will definitely stay here again!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Aubrey, Gestion de l’hôtel
Thank you for your review. I am so pleased that you enjoyed your stay with us. We look forward to seeing you again.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Tim, Gestion de l’hôtel
Thank you so much for your comments
