Note fondée sur 818 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Indi, Gestion de l’hôtel
Thank you for taking the time to review. We look forward to having you here once again!
par un voyageur
Publié le 20 juill. 2022 sur Expedia
Personnel très gentils
par Robert
Séjour agréable
Publié le 22 juill. 2017 sur HotelsHôtel dominant la ville; chambre spacieuse; belle piscine avec toboggan
par un voyageur
Publié le 20 oct. 2024
Property was fine, the staff were excellent.
Unfortunately when I booked through Travelocity I booked at a lower rate than what Travelocity actually charged me.
I’m not happy about it and will never use Travelocity again.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Indi, Gestion de l’hôtel
Thank you for your feedback regarding your stay. We're glad to hear that you had a good experience and found our staff helpful.However, we noticed that your review expresses dissatisfaction with your booking engine. Your negative review, based on this issue, has a significant impact on our overall scores. This platform is intended for sharing experiences specifically related to our hotel, not for issues with third-party services. We kindly ask that you consider revising your review, as it greatly affects our hotel's reputation and ranking. If you have concerns about your booking engine, please reach out to them directly.We hope you understand this situation. We believe we do not deserve a negative review due to someone else's issue, especially when we have provided you with the best service and accommodations. Thank you for your understanding.
par un voyageur
Publié le 9 août 2024 sur Expedia
The A/C did not work, we should have tested upon arrival as it was hot when we arrived. We stayed only one night as we were on a road trip. We told management about the A/C, and they apologized.
Commentaires de Gestion de l’hôtel
13 août 2024 par Indi, Gestion de l’hôtel
Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the air conditioning in your room. We appreciate you bringing this to our attention, and our maintenance team has addressed the issue promptly.Thank you for your understanding. We hope you had a pleasant road trip, and we would be grateful for the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Indi, Gestion de l’hôtel
Thank you for taking the time to review your stay. We hope you enjoyed your stay at Grand Forks Inn. We look forward to welcoming you back in the future.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Indi, Gestion de l’hôtel
Thank you so much for your fantastic review! Your positive feedback is incredibly encouraging and motivates our team to continue providing excellent service. We look forward to welcoming you back in the future!
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Indi, Gestion de l’hôtel
Thank you so much for your fantastic review! Your positive feedback is incredibly encouraging and motivates our team to continue providing excellent service. We look forward to welcoming you back in the future!
par un voyageur
Publié le 7 août 2024 sur Expedia
Staff were very friendly and helpful. Room was also fairly clean although the light switch and bathroom wall near it were clearly dirty and had not been wiped. Would also suggest removing the carpet in the rooms and replacing it with flooring which is much easier to keep clean and would help with the musty smell sure to the heat of the area in the summer
Commentaires de Gestion de l’hôtel
7 août 2024 par Indi, Gestion de l’hôtel
Thank you for your feedback and for highlighting both the positives and areas for improvement. We're glad to hear that you found our staff to be friendly and helpful, and that your room was fairly clean.Thank you again for your constructive comments. We hope to have the opportunity to welcome you back for an even better stay in the future.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Indi, Gestion de l’hôtel
Thank you so much for your wonderful review. Your rating is a great motivation for our staff and truly appreciated. We look forward to welcoming you back soon!
