Note fondée sur 628 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Pam Wright - GM, Gestion de l’hôtel
Thank you for your review! We appreciate all feedback and use it to continuously improve our guest experience. We look forward to your future visit!
par un voyageur
Not happy
Publié le 19 août 2024 sur HotelsThe bed was very uncomfortable, so neither my wife or I got a good nights sleep while we were there. After we checked out, we realized that we had left 3 things in the room and when I called asking about it I was told nothing had been found and that I could call back in 30 minutes, I did and was told the same thing again. The front desk lady said she was going to go back and check the maid carts and call me back..she never did!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Pam Wright - GM, Gestion de l’hôtel
Thank you for your review! We appreciate all feedback and use it to continuously improve our guest experience. I do apologize if you felt the beds were uncomfortable, all our beds are the same and maintained. I am also sorry we were unable to locate your items left behind; however, we are not responsible for any left behind or lost items. We look forward to your future visit!
par un voyageur
Publié le 17 août 2024 sur Expedia
Very clean and friendly motel. Made accommodations so my family and i could have adjoining rooms. Only negative i bought a discounted candybar for a buck and it was way beyond expiring date so inedible but that was nothing to complain about. But they probably should have just tossed them
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Pam Wright - GM, Gestion de l’hôtel
Thank you for your review! We appreciate all feedback and use it to continuously improve our guest experience. We look forward to your future visit!
par un voyageur
Reasonable, clean, good breakfast
Publié le 5 août 2024 sur HotelsGood overnight stay while traveling cross country, basic furnishings, not lavish but very clean and bed was comfortable. Breakfast included was very good. not much staff interaction other than check in and check out but staff was friendly.
Commentaires de Gestion de l’hôtel
5 août 2024 par Pam Wright - GM, Gestion de l’hôtel
Michael,Thank you and we appreciate your 10 out of 10 rating! I am very happy to hear that you had an exceptional stay and we look forward to your visit in the future! Thank you again!
par un voyageur
Exactly what we needed!
Publié le 5 août 2024 sur HotelsGreat place for an overnight stop, price was right on point. Staff were very friendly, and the place felt very clean. We really appreciated the reasonable dog fee, and wish other places were more like this. Would absolutely stay here again next time passing through Grand Island!
Commentaires de Gestion de l’hôtel
5 août 2024 par Pam Wright - GM, Gestion de l’hôtel
Tyler,Thank you and we appreciate the 10 out of 10! I am happy that you and your fur baby had an exceptional stay and we look forward to your future return. Safe travels and we will see you again. Thank you again!
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Pam Wright - GM, Gestion de l’hôtel
Thank you for your review! We appreciate all feedback and use it to continuously improve our guest experience. We look forward to your future visit!
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Pam Wright - GM, Gestion de l’hôtel
Jerome,Thank you for the 10 out if 10! As an exceptional guest, I am very happy to hear you had an exceptional stay! We look forward to your return in the future! Thank you again!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The pool room was very clean and enjoyable. Breakfast was fine with a n8ce variety. Young man working the desk was not customer oriented. We had to ask for wifi password because our data did not work; he told us its boarders all lower case very dryly.
Could barely hear him when he checked us in he talked too soft.
Commentaires de Gestion de l’hôtel
1 août 2024 par Pam Wright - GM, Gestion de l’hôtel
Jennifer,Thank you for taking the time to let us know how we are doing! We appreciate all feedback and use it to continuously improve our guest experience. I am happy to hear that you enjoyed the pool and breakfast and I would like to apologize for the Front Desk Attendent coming across "dryly". I will address both the need to speak up and to speak with a smile. We look forward to your return in the future! Thank you again!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Pam Wright - GM, Gestion de l’hôtel
Jen,Thank you for taking the time to post a 10 out of 10! We are happy you enjoyed your stay and look forward to your return in the future. Thank you again!
par un voyageur
Hot n musty
Publié le 30 juill. 2024 sur HotelsWalked into the room ang got hit wth a gush of hot musty air. Decided to go to the pool. Again a gust of hot musty air. Pool water was clean and cool. When I got back to the room, it had cooled off. Room was clean, bed comfortable. The a/c was loud all night. I woke up at 4 am and left, so I didn’t experience the breakfast.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Pam Wright - GM, Gestion de l’hôtel
Cheryl,Thank you for taking the time to let us know how we are doing! We do appreciate all Feedback and use it to continuously improve our guest experience! We do keep our ac's turned up when the room is unoccupied; however, the guest can change the setting upon entering. The pool area is quite warm from the water temperature - making the pool feel that much better. We do look forward to your return in the future! Thank you!
