Avis Cozy Grand Junction Bungalow by Trails + Wineries!

Shandra, we appreciate you taking the time to share your feedback regarding your recent stay at our property. However, we must address some discrepancies in your review: -To ensure the highest standards of cleanliness, we employ a professional cleaning company to thoroughly sanitize the home between guests. Rest assured, your accommodation met our stringent cleanliness criteria prior to your check-in. Regarding your allergy to cats, we are sorry for any discomfort, but we want you to know that our property is strictly maintained to ensure a clean and allergen-free environment for all guests. -We want to assure you that we value open communication with our guests, and we regret any miscommunication that may have occurred. Our aim is to provide a positive experience for every guest, and we apologize if we fell short in this instance.-Regarding your request for additional towels and washcloths, our records show that they were promptly provided within two hours of your communication.-We take issue with your claims about the dishwasher and stove. We take maintenance concerns seriously, and our team is diligent in addressing any issues reported by guests. However, there is no record of your complaint about the dishwasher being disconnected or the stove not working during your stay.-It's important to note that your stay was arranged through Evolve, and you chose to extend your visit by four days beyond your original reservation dates. We take pride in maintaining a clean and comfortable environment for our guests, and we are disappointed that your experience did not align with your expectations. However, it's important to address the inaccuracies in your review to ensure transparency for future guests. Our dedication to providing a pristine and welcoming space remains unwavering, and we will continue our endeavors to ensure every guest enjoys an exceptional stay with us.