Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de ARVADA
Publié le 4 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par General Manager, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you, so much!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The property is very outdated … I couldn’t find the toilet paper it’s hidden under the sink … there was an empty wrapper of toilet paper left in the cubby … I called down to the front desk and the staff very rude and sent up the housekeeper who showed me where it was .. we paid top dollar and this is like a motel 6 … there were burnt bulbs in bedside lamp and glasses next to ice holder were digustingly dirty … there wasnt even a refrigerator or microwave in room … bottom line staff sarcastic and rude when I told them of the problems . Save your money go somewhere else!
Commentaires de Gestion de l’hôtel
14 sept. 2024 par General Manager, Gestion de l’hôtel
We are very sorry for the service and room you had during your stay with us. We strive for a great place for our valued guests, like yourself and have fallen short here. We have shared this feedback with the necessary team to ensure it is corrected.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Pool needs better towels and maintenance
Commentaires de Gestion de l’hôtel
14 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for the review. We will address this and have it corrected, thank you for staying with us!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Great staff, very accomodating.. Room was clean, pillows and bed were comfortable. Enjoyed the pool and spa as well as the well stocked workout room !
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you! So happy you enjoyed our cozy pillows, bed and the pool! See you next time!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Really nice front desk staff.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Didn't like paying $12 per night for parking. A giant, half-full parking lot, and you charged me 12 per night. That's outrageous, and I never have hade that anywhere comparable.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for the review. We understand the frustration on our parking fee. We do have all hotels in this are charging and have security overnight with close proximity to the airport. We will share your feedback with ownership as well.
par un voyageur
Publié le 25 août 2024 sur Expedia
Baño sucio, había pelos en el sanitario y en la regadera :/
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Thank you. Our apologies for the bathroom cleanliness issues, we will address this to do much better.
par un voyageur
Publié le 25 août 2024 sur Expedia
A bit dated but comfortable, unfortunately the 18 dollars for hot breakfast was about the same as cheaper hotels continental breakfast that's free. The pancakes were ice cold. Would stay again but not eat there.
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Thank you for the review! Our apologies about the breakfast, we will share this feedback to work harder to improve this experience.
